Tata Memorial’s online assistance system saved 9,000 patients from trips to the hospital

The online assistance system provides round-the-clock expert opinions to people who are dependent on a limited number of oncologists.
The online system was started more than a year ago to assist patients with facilities before and after treatment.(HT File Photo)
The online system was started more than a year ago to assist patients with facilities before and after treatment.(HT File Photo)
Updated on Jan 27, 2017 08:57 PM IST
Copy Link
Hindustan Times | BySadaguru Pandit, Mumbai

Tata Memorial Centre (TMC), a cancer care facility, has helped answer over 30,000 enquiries from patients related to medical analysis via its online system.

The online system — started more than a year ago to assist patients with facilities before and after treatment — has helped over 9,000 patients and families with palliative care options, diet plans, second opinions and treatment analysis online, saving their effort to travel all the way to the facility.

A joint effort of TMC and National Cancer Grid and Navya Network, the online assistance system, was planned as a bridge between patients and experts, providing round-the-clock expert opinion for people who are dependent on limited number of oncologists.

“Availing information and clarity about treatment is a mammoth task for a family distressed by the news of cancer being diagnosed. Secondly, patients coming from every part of the country to TMC for referral treatment opinions have numerous pre and post treatment queries and it’s challenging for oncologists to resolve all of them in a brief appointment,” said Gitika Srivastava, founder of Navya Network.

The system, works with the help of two separate engines, known as ‘evidence engine,’ and ‘experience engine.’ While the former holds a vast database of oncological clinical trials and latest treatment options updated with each positive result, the latter stores past case histories and line of treatment offered by experts from TMC. “As soon as the patient’s records are fed into the system, it gives a structured analysis of the ailment and evaluates the best line of treatment within matter of hours,” added Srivastava.

Bengaluru based Samik Basu, who recently completed the treatment of his 58-year-old mother diagnosed with ovarian cancer, said that the system saved his time and efforts to travel all the way to Mumbai. “Because of the interactive online tool, I had to only visit the hospital to deposit the biopsy samples and treatment. The reports and second opinions were available online and we always had help throughout the cancer treatment,” said Basu.


Patients suffer as food stalls outside Tata Memorial hospital thrive

Mumbai’s second cancer care hospital to come up at Borivli

Close Story

Less time to read?

Try Quickreads

  • Police officials interacting with a school bus driver and staff member in Ludhiana to apprise them of rules and recommendations of Safe School Vahan Policy on Sunday. (HT PHOTO)

    Safe School Vahan policy: Ludhiana police direct school bus drivers to follow safety regulations

    Ahead of summer vacations in schools, the traffic police held meetings with school van and bus drivers to apprise them of the rules and recommendations of Safe School Vahan policy. The police also warned the operators to complete all the formalities during summer break, after which it would initiate a massive drive against the violators. Summer vacations in schools are expected to start from the first week of June.

  • UPSESSB headquarters in Prayagraj (HT file)

    Teachers’ recruitment: UPSESSB to undertake double verification of vacant posts

    In a first, Prayagraj-headquartered Uttar Pradesh Secondary Education Service Selection Board (UPSESSB) will undertake a double verification of vacant posts in more than 4500 government-aided secondary schools of the state before initiating a new teachers' recruitment drive to fill them, say officials aware of the decision. The decision to undertake a second verification of the posts was conveyed to the officials concerned in a meeting held at the government level on May 19.

  • SP chief Akhilesh Yadav would be leading the party’s attack on the government as he dons the mantle of leader of the opposition in the UP assembly for the first time. (Pic for representation)

    UP budget session: Main oppn party SP gathers ammo against govt

    Lucknow: In the budget session of the UP legislature beginning Monday, the Samajwadi Party, the main opposition party with increased strength in the state assembly, will attempt to corner the state government over many issues. The Samajwadi Party, which had won 47 seats in the UP assembly in 2017, won 111 seats in 2022.

  • MLA Madan Lal Bagga from Ludhiana North with MC officials inspecting the work at Buddha Nullah in Ludhiana. (HT PHOTO)

    Ludhiana | MLA Madan Lal Bagga inspects desilting work at Buddha Nullah

    Ahead of the monsoon season, Aam Aadmi Party MLA (north) Madan Lal Bagga on Sunday inspected the desilting work at Buddha Nullah. Bagga was accompanied by superintending engineer Rajinder Singh, assistant commissioner of police (ACP, traffic) Gurtej Singh, sub-divisional officer Sukhdeep Singh and other civic department officials. Bagga said a poclain machine, 12 tippers and four bulldozers were pressed into service to clean the stretch near Chand Cinema bridge.

  • Punjab assembly speaker Kultar Singh Sandhwan being welcomed at Guru Nanak Bhawan in Ludhiana. (Harvinder Singh/HT)

    Punjab assembly speaker Kultar Singh Sandhwan preside over cultural event in Ludhiana

    Punjab assembly speaker Kultar Singh Sandhwan presided over a cultural event organised by Udaya Kerala Arts and Sports Club at Guru Nanak Bhawan, Auditorium-2, here on Sunday. Sandhwan was accompanied by local MLAs Madan Lal Bagga, Kulwant Singh Sidhu, Daljit Singh Grewal (Bhola), Rajinderpal Kaur Chhina and Ashok Prashar Pappi.

Story Saved
Saved Articles
My Reads
Sign out
New Delhi 0C
Sunday, May 22, 2022