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Maharashtra: HSC Information Technology online exam full of glitches

Glitches marred the online exam of the HSC Information Technology (IT), which began on Tuesday, as students were unable to log on to the website and access question papers.

mumbai Updated: Mar 24, 2015 22:45 IST
Puja Pednekar
Puja Pednekar
Hindustan Times

Glitches marred the online exam of the HSC Information Technology (IT), which began on Tuesday, as students were unable to log on to the website and access question papers. The IT exam is being held between March 24 and 26, depending on the number of students a college can accommodate on a single day.

The Maharashtra State Board of Secondary and Higher Secondary Education has now decided to reschedule Tuesday’s exam to Friday, but only for those who were unable to give it on Tuesday and can’t be accommodated in the batches on Wednesday or Thursday. The state education board did not give figures of the number of students who appeared for the exams.

Students from the science and commerce streams, who have opted for IT, have to take the exam online on the website Every college is given a log-in ID, with which they can access the question papers.

However, many of the city colleges were unable to log in to the website on Tuesday morning. Some colleges could not access the question paper after logging in.

“Nearly 20 students in the first batch were not able to take the exam because of technical glitches. But the website worked fine for the later batches,” said Anjana Prakash, principal, Hansraj Morarji Public School, Andheri. Similarly, 30 students from a college in Kandivli couldn’t appear for the exam.

Some colleges, however, managed to resolve the issue. “We reached college around 2.30pm, but could not access the website till 3.10pm. Our examiners contacted officials concerned and the problem was fixed,” said an HSC commerce student from Ghanshyamdas Saraf College, Malad.

Several colleges continued to face problems despite making changes as suggested by the board officials.

“We received complaints from many colleges in Kandivli, Andheri, Raigad and other areas,” said Siddheshwar Chandekar, divisional secretary of the state board.

“Since the exam is being held till Thursday, we asked colleges to accodmodate the students in those batches. Some colleges have a large number of students and so will hold a separate exam on Friday for Tuesday’s students,” Chandekar said.

According to the official manning the helpline of the website, the problem occurred because of wrong formatting on the website.

3,18,389 total candidates appearing for HSC exams from Mumbai division this year:
1,78,046 are from commerce stream

85,643 are from science stream

54,700 are from humanities stream

Technical glitches in the IT online exam:
* Wrong formatting of date, time, region and calendar settings resulted in the colleges’ failure to access the question papers

* Colleges were asked to change the settings depending on the Windows software they were using

* Colleges were also asked to change the language from English (United Kingdom) to English (United States)

* For those who missed the exams, colleges will have to adjust the students in other batches. If that's not possible, then students can appear for the exam on Friday, March 27.

Other glitches in HSC exams this year:
* The state board had identified mistakes in the mathematics and chemistry papers of the HSC exams this year. The board has decided to awards marks to students from all streams, who attempted the erroneous questions.

* There were two mistakes in the mathematics and statistics paper held on February 28. The board has decided to give seven marks to students attempting questions containing the errors.

* Similarly, four marks will be given to students who attempted the wrong questions in the chemistry paper held on March 4.

First Published: Mar 24, 2015 22:44 IST