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B1/B2 visa rejected in 3 mins: Indian Customs Officer shares frustrating experience after shocking denial

An Indian Customs officer and spouse were denied a US tourist visa in just three minutes at the Delhi Embassy.

Updated on: Sep 21, 2025, 17:11:09 IST
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An Indian Customs officer and his spouse were interviewed and refused a US tourist visa just in three minutes at the US Embassy in Delhi. Before turning down the application, the visa officer inquired about their employment, combined income, the reason for their trip, and the destinations they intended to see in the US.

According to the Customs officer, he clarified that they had organized a two-week vacation that would include visits to New York and Las Vegas after returning from Los Angeles. (Representational Image)
According to the Customs officer, he clarified that they had organized a two-week vacation that would include visits to New York and Las Vegas after returning from Los Angeles. (Representational Image)

According to the Customs officer, he clarified that they had organized a two-week vacation that would include visits to New York and Las Vegas after returning from Los Angeles. He also disclosed his government position, his wife's kindergarten teaching career, and their about 20 lakh yearly salary. He further mentioned that he has already visited Thailand and Dubai and plans to go to Japan next.

A 40-year-old officer with a stable government job, a home, and 50 lakh in investment funds and savings claimed that he was taken aback by the decision.

“The whole thing lasted around 3 minutes. No questions were asked about my finances, property, etc. I carried all necessary documents to support my claims, but nothing was asked or sought at all,” the Customs officer mentioned in a Reddit post.

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Customs officer full interview for US B1/B2 visa

On Reddit, the Customs official even posted a transcript of the visa interview.

Quote
VO – Can I have your passports, please? Me – Sure (Handed over both passports to VO through the window opening) VO – Scanned barcodes on passports Me – Stood firm looking at him (He didn’t look at us) VO – What is the purpose of your visit? Me – Tourism VO – Looking at the computer screen, started typing. Didn’t look at us VO – Where do you want to visit in the US? (looked at me for a second) Me – We have planned to visit New York and Las Vegas. We will land in NY and take a flight back home from San Francisco (I said that my mistake). Later, I said sorry, not SFO, will fly back from LAX. VO – Started looking at the screen, a little bit of typing… more screen time. VO – For how long will you be visiting? Me – For 2 weeks VO – More screen. More typing. VO – What do you do for a living? Me – I am a Customs officer, Government of India. VO – Screen and more typing. VO – What is your profession? (to my wife) Wife – I am working as a kindergarten teacher. VO – How much do you both earn in a year? Me – Both combined, 20 lakh approx. VO – How long have you been a Customs officer? Me – 2 years VO – Screen. Typing. VO – Do you have any relatives in the US? Me – No, I don’t He then asked them to put their fingers on the scanner. VO – Unfortunately, we cannot issue you a visa this time. Thanks (handed me passports and a slip with usual Section 214(B) details).

Customs officer highlights visa refusal drawback

The only drawback of the refusal, the Customs officer pointed out, was that their passports now carry a negative note in the system. But he also expressed relief, claiming that the refusal prevented them from having to pay over 80 lakh for their trip. Currently, the couple's intentions are to travel to Ireland in the summer and Japan in January of next year.

He, however, mentioned that it's devastating to be denied a US tourist visa even when you are a legitimate traveler.

  • Shweta Kukreti
    ABOUT THE AUTHOR
    Shweta Kukreti

    Shweta Kukreti has over 8 years of experience in covering Indian and world politics. She joined the Hindustan Times in 2024 and is primarily assigned to the US desk. She currently works as Deputy Chief Content Producer and reports on a wide range of topics, including US politics, immigration issues (especially H-1B visa) and major global events. Shweta strongly emphasizes team operations, which encompasses monitoring news, delegating tasks, editing, developing comprehensive coverage strategies, and crafting engaging, and data-informed narratives. She received the Digi Star Award at the Hindustan Times within a year of joining for her broad coverage of US politics. In 2025, she earned both a promotion and a redesignation, a significant achievement recognising her contributions and the strong value she brings to the team. She has previously worked with the Indian Express, HTDS, ANI and Republic World. Seniors in all the media organisations recognised her work. Regarding education, she earned a BA (Hons.) in Political Science and a master's degree from Delhi University, and she pursued a PG Diploma in English Journalism from the Indian Institution of Mass Communication (IIMC). She also holds a diploma in Women's Empowerment and Development from IGNOU University and a French certification course from Alliance Française de Delhi. If not working, you can find her exploring the hills and engaging in adventurous activities in Rishikesh and Himachal Pradesh. She loves to play badminton, volleyball, and chess, and spend time with her friends and family. She also enjoys spiritual activities.Read More

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