Verizon outage fixed? Here's the latest on SOS mode issues; 'working now'

Verizon, the mobile network provider, appeared to suffer an outage on Wednesday with many complaining their phones were going on SOS mode.

Published on: Jan 15, 2026, 01:33:12 IST

By Shuvrajit Das Biswas

Prefer HTon Google

Share via

Copy link

Mobile network service provider Verizon appeared to run into problems on Wednesday. Downdetector data showed that users complained of an outage, with over 170,000 people lodging complaints at the peak. Since then the numbers have come down drastically to over 69,000 still facing issues.

The number of people facing problems with Verizon appear to have gone down. (REUTERS)

Several people had complained that their phones were going to SOS mode. This is because Verizon was facing a country-wide network outage, which it acknowledged in a social media post.

Also Read | Verizon down: Is 911 service affected? Here's what to do as New York City gives update

The company has now provided a latest update on when the issues will be fixed.

What Verizon said about outage

In a follow-up post on X, Verizon said “Verizon engineering teams are continuing to address today's service interruptions. Our teams remain fully deployed and are focused on the issue. We understand the impact this has on your day and remain committed to resolving this as quickly as possible.”

The company had earlier stated “We are aware of an issue impacting wireless voice and data services for some customers. Our engineers are engaged and are working to identify and solve the issue quickly. We understand how important reliable connectivity is and apologize for the inconvenience.”

Even as Verizon provided a key update on resolution timelines, many took to X to share that it was ‘working again’ for them. However, the euphoria was short-lived in some cases.

Reactions to Verizon outage

One person said on the social media platform, formerly known as Twitter, “my stuff was just working now it’s out again! YALL NEED TO FIX THIS!!.”

Another added, “Outage is interesting today... Mobile is out but thier home wifi is still working... Apparently they ain't the same towers after all...”.

Yet another person shared that they knew someone whose services were back up. “My boyfriend in Tampa has Verizon and his service is working again now too,” the person commented.

ABOUT THE AUTHOR
Shuvrajit Das Biswas
Shuvrajit has over seven years of experience covering US, India, and world news. An English Literature postgraduate from Jadavpur University, Shuvrajit started off covering entertainment, gaming and all things pop culture. There were brief periods away from the media industry, with short stints in content marketing, ed-tech and academic editing. However, the newsroom beckoned and over the last few jobs, Shuvrajit has exceedingly focused on team functioning as well, including tracking news and assigning tasks, working on everyday breaking news, framing detailed coverage plans, and creating immersive and data-driven stories. In his time as a digital journalist, he has covered a Lok Sabha election, multiple state elections, Union Budgets and award ceremonies. He has also helped in planning content for company event panels in the past. For work, Shuvrajit enjoys dabbling with data visualization, editing tools, and AI chatbots and attempts to incorporate AI workflows in everyday tasks. He is deeply interested in geopolitics, sports, films and music. Prompting is a new fascination for Shuvrajit now. Apart from that, he can be found doom-scrolling, sharing memes, or cheering on his favorite football team.Read More

Stay updated with US News covering politics, crime, weather, local events, and sports highlights. Get the latest on Donald Trump and American politics along with Horoscope 2026.