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What are ‘Fantasy Flights’? United Airlines offers free trips to North Pole; Here's why

United Airlines is bringing Christmas pleasure to underprivileged kids by providing free “Fantasy flights” to the “North Pole” in a bid to see Santa Claus.

Published on: Dec 8, 2024, 18:29:48 IST
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United Airlines, a US-based airline, is bringing Christmas pleasure to underprivileged kids by providing free “Fantasy flights” to the “North Pole” in a bid to see Santa Claus. Thirteen cities, including Los Angeles, London, and Tokyo, will be the departure points for the flights.

Lena Wong, a United customer service representative who organised this year's event and has participated in Hawaii's Fantasy Flights since 2017, stated that there are a lot of young children who have never been on a flight.
Lena Wong, a United customer service representative who organised this year's event and has participated in Hawaii's Fantasy Flights since 2017, stated that there are a lot of young children who have never been on a flight.

On Saturday, December 7, one of the first “Fantasy Flights” departed Honolulu, bringing joy to those in need. “Santa has invited us to Christmas Island and all his elves are waiting there on the ground for us,” Flight 3894's pilot declared over the emergency communication system.

What all you need to knwo about ‘Fantasy flights’

Families who lost a loved one to active service or who have kids with cancer are taken on a brief journey that circles back and lands exactly where they began. However, as soon as the passengers exit, kids are taken to Santa's hometown, the “North Pole” - a fantastical winter wonderland designed by United airport staff and neighborhood volunteers who “transform an average airport gate or maintenance hangar into a sea of twinkling lights, sparkling Christmas trees, and Santa himself – along with his elves.”

“We've stocked up on de-icing fluid to fly from even more cities. United is honoured to uplift children and their families through the joy of the holiday season. Making the North Pole closer than ever is one of the many ways we can show support for the communities where we live, work and fly,” stated United's Executive Vice President of Human Resources Kate Gebo, USA Today reported.

The trips were organised in collaboration with nearby hospitals and nonprofit organizations, who assisted in identifying the families.

Lena Wong, a United customer service representative who organised this year's event and has participated in Hawaii's Fantasy Flights since 2017, stated that there are a lot of young children who have never been on a flight.

“They're so amazed with the ride, and then especially coming here, I think some of them think that they're actually gone to like Christmas. So many of the kids we impact, it's amazing, they're so strong.”

For the Fantasy Flight, about 125 kids and their adult companions reached the Honolulu International Airport. Initially, they assembled at the check-in desk to obtain an original printed ticket with the airport code JOY, headed for the North Pole, as well as a unique “passport photo.” Characters in costumes, such as Mickey and Minnie Mouse and Disney princesses, greeted them.

Also Read: Watch: Bizarre moment when Indian-American family faces racist taunts from fellow United passenger: ‘You guys are…’

A look at flight schedule:

Honolulu (HNL) December 5

Washington-Dulles (IAD) December 7

Houston Bush (IAH) December 7

Los Angeles (LAX) December 7

London (LHR) December 7

Chicago-O'Hare (ORD) December 7

San Francisco (SFO) December 7

Tokyo (NRT) December 8

Cleveland (CLE) December 10

Fort Lauderdale (FLL) December 10

Guam (GUM) December 13

Denver (DEN) December 14

Newark (EWR) December 14

Internet reacts

Social media users praised United Airlines' action, calling it a touching gesture that would have a significant impact on the children.

“Christmas is the season of miracles. Good on United to bring cheer to these kids,” one user wrote.

“What a wonderful experience for these children & families...ENJOY!” another added.

  • Shweta Kukreti
    ABOUT THE AUTHOR
    Shweta Kukreti

    Shweta Kukreti has over 8 years of experience in covering Indian and world politics. She joined the Hindustan Times in 2024 and is primarily assigned to the US desk. She currently works as Deputy Chief Content Producer and reports on a wide range of topics, including US politics, immigration issues (especially H-1B visa) and major global events. Shweta strongly emphasizes team operations, which encompasses monitoring news, delegating tasks, editing, developing comprehensive coverage strategies, and crafting engaging, and data-informed narratives. She received the Digi Star Award at the Hindustan Times within a year of joining for her broad coverage of US politics. In 2025, she earned both a promotion and a redesignation, a significant achievement recognising her contributions and the strong value she brings to the team. She has previously worked with the Indian Express, HTDS, ANI and Republic World. Seniors in all the media organisations recognised her work. Regarding education, she earned a BA (Hons.) in Political Science and a master's degree from Delhi University, and she pursued a PG Diploma in English Journalism from the Indian Institution of Mass Communication (IIMC). She also holds a diploma in Women's Empowerment and Development from IGNOU University and a French certification course from Alliance Française de Delhi. If not working, you can find her exploring the hills and engaging in adventurous activities in Rishikesh and Himachal Pradesh. She loves to play badminton, volleyball, and chess, and spend time with her friends and family. She also enjoys spiritual activities.Read More