The bubble burst. The air spread?
Tiffany Shlain, who founded the Webby, has her own special take on what happened when the Internet bubble burst, writes Deepak Mankar.
Who doesn't want to succeed? Virtually nobody. If it happens in Hollywood, so much the better. That's why I respectfully draw your attention to Ben Stein's 'How to Succeed in Hollywood -- and Anywhere Else' finance.yahoo. He's the guy who went west in 1976 with the intention of returning home in six months or at most a year. As it happened, success hit him and kept him in Hollywood all these years. "But for many years, I worked in Hollywood as a writer, producer, and actor. I got to see what works in terms of success here and what flops.
Comparing that experience with what I've seen of journalism, finance, government, and sales, it's clear to me that what helps you make it in Hollywood is pretty much what helps you get ahead generally in any business," he avers. In a two=part article, he gives a few tips gleaned from his and producer Al Burton's '26 Steps to Succeed in Hollywood, or Any Other Business'. Their first tip is "Learn a Useful Skill" like script writing, applying make-up, lighting a stage or catering a crew's lunch. Tip No.2: "Make Yourself Invaluable" by doing whatever you're hired to do with such zeal and quality that your employer wants you around all the time. Tip No. 3: "To Serve Is to Rule". "The agent serves the client. The writer serves the producer. The hairdresser serves the star. The producer serves the studio -- and most important of all, the studio serves the audience. 'Everybody's got to serve somebody,' as Bob Dylan, the greatest poetic genius of our era, sang. If you serve well, you eventually become the boss." Other success secrets: "There's No Quitting Time." "Connections are everything." (As my friend, Deep Bisen says: "Networking works, boss.") "There's No such Thing as Being Too Likable." More tips are coming our way in the next instalment of Stein's column. Watch out for them.

Usability wins. Every time.
In his talk with Technology Guardian, world-renowned usability guru Jakob Nielsen posits "good usability" as the prime mover "to make interfaces reactive, to have as fast response times as possible". "Many of these Web 2.0 things" (as he calls them) are in his opinion "just a programming technique for achieving these goals. …now you can view the browser more like a programming system or a programming language almost, and … your browser [as] a support platform." About net advertising, he feels "some …is working and funnelling money back to the search engines. But …most advertisements work so poorly on the web, the advertisers are yelling more and more loudly and … getting more garish and being deceptive. …it damages credibility…" To him, people's use of the web seems "very search-dominated. You go to your favourite search engine, type in two words and click on the first few results. Users spend one or two minutes and then decide where to do their business." Moreover: "Search has changed from being something that's somewhat useful to being something that works surprisingly well. People do tend to only type in two words, and two words is a very minute and impoverished description of a human need. But search engines can - most of the time - pick four or five sites that you actually want. Because people have experienced that it works, this has become their number one behaviour." Also: "Good design is about problem-solving under constraints - design has to have a goal of achieving some purpose." Finally, he cites a study done at the Open University which "found that in elementary schools, for every £100 spent on books, students grades improved by 1.5% - and for every £100 spent on computers, grades improved by 0.7%. So books are twice as good as computers for this ... So it's not necessarily that I should study history by clicking on some web pages, but that we should teach about these electronic media forms and how to use them. The value of that education would be immense." media.guardian. The full list of his interviews is here: useit.com.
The bubble burst. The air spread…
Tiffany Shlain, who founded the Webby, has her own special take on what happened when the Internet bubble burst. "Now that the bubble has burst, the air is everywhere, and everyone's breathing in, and everyone's contributing to it. It's very exciting how many people are online now," she told the BBC News website recently. This was in connection with the launch of the Webby's 10th anniversary cavalcade. The keynote speaker and The New Yorker staff writer, James Surowiecki said he believed that the Internet's "great potential is to tap further into the vast 'collective intelligence' of mankind, in the way that Google and the photo-sharing service Flickr have enabled so many millions already." To the poser if in the next 10 years the Internet will be "money-driven or culture-driven", his answer is "Both". "Broadband was funded by people who lost their shirts in the Nasdaq, and god bless them. Now we're in the baby-steps of a true people's medium," pointed out Internet author and theorist Doug Rushkoff. Read the story 'Net thinkers look to web's future' at bbc.co.
Do brands work in India? Good question.
What do you think is the answer? According to Edwin Colyer, a Manchester-based science and technology graduate, they do under certain conditions. He quotes the opinion of Shombit Sengupta, international management consultant and founder of the business strategy agency Shining Emotional Surplus who says: "Western style branding works well in India if the product is knowledge driven, in the luxury category, or if it's desirable or hedonistic. But FMCG branding has to connect to people's lifestyle here. For example, Kellogg's tried to make Indians think and eat breakfast like Americans do, but failed miserably because it could not dislodge Indian culture and food habits. It was asking too much almost as though to change the skin of people here. On the other hand, Maggi (sic) has managed to enter Indian homes to change the traditional food habits of Indian children on their promise of convenience. This brand has understood the psychology of Indian mothers and positioned itself for mother-child indulgence." brandchannel.
Citizen journalism. Eg, YourHub.com.
Francis Miller who writes for Your Hub.com yourhub - an online citizen journalism experiment - has this comment to make: "The national news media takes four or five stories and beats them to death. ...But, if you go to YourHub.com, the variety is immense and changing by the hour. It is like a New England town meeting. It is an alternative reality that is more connected to the lives we live with our kids in school, our workplace, and the everyday places we inhabit. It is real, not abstract or disconnected." denver.yourhub. She has also got an interesting slide show to illustrate how it works. But let me also quote a diametrically opposite view for fair comparison: "YourHub.com is a blog, and the poorest example of the breed. It's divided into tiny geographical communities, isolating people by where they live - the least relevant criterion in the world of ideas and communication. It's littered with press releases and sales pitches, like spam in a newsgroup. It's still under the editorial control of the Denver Newspaper Agency, so it is not even an unfettered forum. Basically, it's a space in which the DNA can hang more banner ads. Feh!" (David Hakala)
Want outsourced ad biz? This resource may be of help.
When I happened to chance upon The M-Directory marketingpower I thought of my friend Deep Bisen of Maverick Thinking. He was experimenting with applying the outsourcing paradigm to advertising. This resource may be one way to come under the scrutiny of international advertisers and ad agencies who may not be averse to cost-efficient outsourcing. Take a look.
That's all for now though there's plenty more out there. Join me again next week, same place.
Copyright (c) 2001- 2006 by Deepak Mankar. All rights reserved. Deepak Mankar, an advertising practitioner on the creative side since 1965, is also intensely passionate about the web and web content creation. Read his online articles at asiaondemand.com. Website: http://www.addgandhi.com/original/. You may e-mail him at dmankar@bom8.vsnl.net.in. Blog: popgoestheslop.blogspot.com.

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