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Saturday, Dec 14, 2019

Hospitality: skills required

Having good people skills and patience are essential to deal with customers and their individual needs in hospitality industry. Read more.

delhi Updated: May 01, 2008 16:54 IST

Hindustan Times
Hindustantimes
         

Dedication and passion. You have to be committed to reach the top
Business savvy and an understanding the fundamentals that go into managing a restaurant.
Having good people skills and patience are essential to deal with customers and their individual needs. A gregarious host ensures that guests are well taken care of.
Experience is a poor substitute for enthusiasm.
A basic three-year degree in hotel management is a pre-requisite before you break into the hospitality industry.
For the aspiring entrepreneurs, too, formal training in hotel management and catering is necessary. But shorter courses in catering and hotel management aalso serve the purpose.