Gurgaon: Fake call centre busted, ex-bank staff among 3 held

The police on Friday arrested three men, including a former bank employee, in connection with an online bank fraud.

The police on Friday arrested three men, including a former bank employee, in connection with an online bank fraud.

Cyber cell of Gurgaon police arrested three persons involved in running the fake call centre. (Sanjeev Verma/HT PHOTO)

The three allegedly misused sensitive financial data of clients, which they stole from a bank, the police said.

The gang members were running a fake call centre in Palam, Delhi, to dupe the customers of Ratnakar Bank Limited (RBL), the police said. The police believe that they have duped nearly 50 people.

The accused were identified as Suryapratap Singh (22), Hemant Kumar (21) and Bhuvan Kothari (24). There are four to five women working as call centre employees but the police has yet to establish their role in the racket.

“We are investigating and it will become clear soon whether they knew about the racket,” a police officer said.

Police has recovered mobile phones, SIM cards, data records of the bank customers, hard disk and laptops from the arrested men.

Prime accused, Suryapratap Singh (22), was as an executive with RBL and he had allegedly stolen client information and data, the police said.

According to the police, the racket came to the fore when Ramesh Sharma, a Begumpur Khatola resident, lodged a complaint with Badshahpur police station.

Sharma told the police that he was duped of Rs 15,000 after a man posing as a bank employee took his all details and debited the amount from his bank account.

“The accused offered bonus points to the victim and he shared his card details with the unknown caller,” said DCP(Crime) Sumit Kuhar.

The police started probing the case and found that the gang was allegedly offering credit cards and duping bank customers for the last several months.

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The police teams have also recovered lot of bank data from their possession and have informed the RBL bank to ensure that they verify the account details and check if anyone else has been duped, the police said.

“People should be aware of such crimes and they should not share any bank details with anyone. We have organised awareness camps across the city to spread awareness, but still such cases are reported,” Kuhar said.