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Metro to put in place help desk for women travellers

Taking note of the rising crime against women, all the five Metro stations in the city are setting up special help desks, which will have five female cops each. Leena Dhankhar reports.

Updated on: Jan 11, 2013, 01:00:27 IST
Hindustan Times | By , Gurgaon
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Taking note of the rising crime against women, all the five Metro stations in the city are setting up special help desks, which will have five female cops each.

HT Image
HT Image

Though the dedicated desks would be set up in about a week time, the woman constables have already been deployed on the Metro stations on Thursday itself.

The women cops will be present at these help desks till the arrival and departure of the last train of the day. One of the constables will be armed with a carbine gun and each team will be supervised by a lady officer of ACP rank, a senior police officer said.

Now, women passengers can complain of any misconduct or violence at the help desk and actions would be taken promptly.

"We want women to feel safe and those who are commuting in Metro should have a help desk to lodge complains on the spot. A lot of complaints were made against male passengers for teasing women in Metro trains," said Maheshwar Dayal, deputy commissioner of police (east).

The move comes amid the increasing concerns over women's safety in the Millennium City, where a majority of female residents work in corporate offices till late at night.

The recent incident of gang rape-cum-murder of a 23-year-old women in a moving bus in Delhi triggered series of protests across the country.

The woman was brutally beaten and sexually assaulted by six men in Delhi on December 16. She died in Singapore during treatment.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is the Bureau Chief of the Gurugram bureau at Hindustan Times, where she covers crime, excise, civic agencies, forests and wildlife, real estate, and politics. With over a decade of experience at the organisation, she has reported some of the region’s most impactful stories, known for her deep investigative work and on-ground reporting. Leena has extensively covered major crime cases, systemic lapses and financial irregularities, often exposing civic agency failures and prompting administrative action. Her journalism is driven by accountability, public interest, and a commitment to highlighting issues that shape everyday life in Gurugram.Read More

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