Suresh Prabhu seeks report on British Airways offloading Indian family
The IES officer said he had complained to Suresh Prabhu and external affairs minister Sushma Swaraj, alleging “racial discrimination” by British Airways.Updated: Aug 09, 2018, 19:04 IST
Aviation minister Suresh Prabhu has directed the DGCA to obtain a report from British Airways for allegedly offloading an IES officer’s family whose three-year-old child was crying.
“I have directed the DGCA to obtain detailed report from British Airways on the issue,” Prabhu tweeted.
Reports said the alleged incident happened on July 23 when a 1984 batch officer of the Indian Engineering Services was on board with his family.
“Our son started crying and a flight attendant came and threatened to offload us if our kid doesn’t keep quiet and after a while, he called security and we were offloaded,” AP Pathak, the officer, was quoted as saying by news agency ANI.
Pathak, who is a joint secretary level officer in the ministry of road transport and highways, said he complained to Prabhu and external affairs minister Sushma Swaraj, alleging “racial discrimination” by the airline.
“I request an apology and compensation for the harassment of an Indian,” Pathak told ANI.
The airline on its part said that it takes such incidents “extremely seriously” and has initiated a “full investigation” into the matter.
“We take such claims like this extremely seriously and do not tolerate discrimination of any kind. We have started a full investigation and are in direct contact with the customer,” a British Airways spokesperson said.