World Spa residents rue poor construction, lack of amenities
Residents of World Spa are up in arms against the developer for failing to provide amenities as promised. They have also alleged the use of poor quality construction material.
Residents of World Spa are up in arms against the developer for failing to provide amenities as promised. They have also alleged the use of poor quality construction material.

The flat owners have also accused Unitech, the developer of the gated community, of not delivering the houses on time.
They said the apartments were sold in 2004 before signing agreement with landowners, but the builder booked flats in advance.
The president of World Spa RWA, Gautam Gulati, said, “Unitech has failed to deliver on a single deadline that it has committed over the years”.
“The developer has used construction materials of poor quality for building premium apartments. The plaster of the ceiling has fallen in almost all the flats. Even CCTV cameras do not work,” said SC Bahri, a member of RWA.
“Last Diwali, a lift slab fell on a seven-year-old boy’s head causing grave injuries but the developer washed its hands off and did not take any responsibility,” Bahri added.
“All its brochures talked about world-class materials and facilities. Now we feel cheated,” said Radhika Sethi, secretary, RWA.
According to Vipin Kapoor, a resident, the locality lacks in energy conservation, clubhouse facilities and proper security.
Residents claimed that the builder tried to retain ownership of shops, common areas like clubs and surface parking in violation of Haryana Apartment Owners Act.
They alleged that sewage connections were not properly done and fire system was not certified. The persistent problem of seepage in basements is also a cause of worry. Residents allege that the builder has violated provisions of the development licence granted for three years. “The district town and country planning department is unwilling to enforce timelines and grants indefinite extensions without taking proper action,” a resident claimed.
“Despite claiming high maintenance charges, the builder has been unable to provide facilities. It does not hold a valid maintenance contract. In sheer frustration, the RWA stopped paying maintenance charges and served a legal notice to Unitech,” said Krishnan Dhawan.
Despite repeated attempts, officials of Unitech could not be contacted for comment.
ABOUT THE AUTHORLeena DhankharLeena Dhankhar is the Bureau Chief of the Gurugram bureau at Hindustan Times, where she covers crime, excise, civic agencies, forests and wildlife, real estate, and politics. With over a decade of experience at the organisation, she has reported some of the region’s most impactful stories, known for her deep investigative work and on-ground reporting. Leena has extensively covered major crime cases, systemic lapses and financial irregularities, often exposing civic agency failures and prompting administrative action. Her journalism is driven by accountability, public interest, and a commitment to highlighting issues that shape everyday life in Gurugram.Read More

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