24x7 Mumbai: Special zones for shops, system to address residents’ complaints planned
Civic chief said the BMC may create zones where permission for establishments to stay open 24x7 can either be given or deniedmumbai Updated: Dec 21, 2017 10:29 IST
Following the state government’s notification permitting shops, malls and restaurants that do not serve alcohol to stay open 24x7, the Brihanmumbai Municipal Corporation (BMC) plans to earmark special zones for the purpose.
It is also considering setting up a mechanism for citizens to submit their grievances against shops, restaurants and other establishments.
Civic chief Ajoy Mehta told HT that they are yet to receive the government’s notification. “According to the notification, owners can keep their establishments open as long as they want to. After this is implemented across the city, we will consider the citizen’s complaints, based on which we may create zones where permission for establishments to stay open 24x7 can either be given or denied,” said a senior civic official.
The official said they will plan what to do in case neighbouring residential areas are disturbed by the nightlife.
“We might set up a complaints redressal section in the BMC’s shops and establishments department. We need to ensure that the plan doesn’t inconvenience citizens,” he said.
Hoteliers said they were not in favour of any specialised zones.
Adarsh Shetty, president of AHAR, Indian Hotel and Restaurant Association, said allowing restaurants to operate 24x7 would benefit the “city that never sleeps”.
AHAR, which had made a presentation before chief minister Devendra Fadnavis and the labour department regarding the plan, requested the government not to implement such zones.
“The government was to come up with zones in mainly business districts such as BKC, Cuffe Parade, Lower Parel. But, we had recommended that they do not do so. Instead, there are many stations where outstation passengers arrive early and are dependent on unhygienic stalls.They should have access to good food,” Shetty said.
Viren Shah, president of FRTWA, said the move was a welcome one. “This will lead to the introduction of new stores, on the lines of America’s 7/11, and various food chains,” he said.
Shah said it was not possible for all shops to begin round-the-clock operations immediately. “The amendment will help larger chains dealing in consumer products to operate 44x7. The Mumbai Metropolitan Region will largely benefit from the change,” he added.