An app that can stop Mumbai’s traffic woes | mumbai | Hindustan Times
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An app that can stop Mumbai’s traffic woes

Traffic police launch helpline, app to help motorists with problems like best route to take or reporting an incident

mumbai Updated: Nov 11, 2015 00:26 IST
HT Correspondent
HT Correspondent
Hindustan Times
Mumbai,Traffic police,Ahmad Javed
Actor Hrithik Roshan (extreme right) along with police commissioner Ahmad Javed (second from right) at the launch of the helpline and app, at Worli on Tuesday.(Anshuman Poyrekar/HT)

Get set for official traffic updates on your mobile phone. The Mumbai traffic police launched a helpline and a smartphone application on Tuesday to assist in traffic enforcement.

The application, which will be made available on Playstore soon, will have features enabling the user to verify if the policeman is bogus and if the penalty paid is the right amount.

The next time you are stuck in a traffic jam, all you have to do is call 84-54-999-999 and you will be provided with an alternate route to your destination.

The new initiative also includes an app called MTPcall will be made available for Android users in the first phase shortly, officials said.

Actor Hrithik Roshan and Mumbai police commissioner Ahmad Javed launched the application.

“We did not have an official system previously to deal with the traffic problems in the city, which is one of the biggest problems. This new integrated system will help people efficiently deal with traffic-related problems,” said Javed.

The application will also enable users to report an incident by simply clicking a picture and uploading it. Motorists can also use the helpline number to report any untoward incident on the helpline number using Whatsapp or SMS, said Milind Bharambe, joint commissioner of police, traffic.

The two verification features in the application, which Bharambe termed a ‘citizen-centric solution,’ will help users immediately verify if they are being taken for a ride. If a motorist is caught for a traffic offence, he will be able to verify the penalty and the fine payable on the application.

Addressing the issue of imposters pretending to be policemen, Bharambe said, “The helpline and the application will also assist in verifying the policemen’s credentials.”

The application will also have a system where one can get information on towing vans.

Bharambe said, “We have installed an application into the phones used by towing service personnel. They will have to feed in the information about the vehicle, which will be immediately uploaded onto our database. The motorist can also find the location of his towed vehicle after necessary verification.”

The application will have various features, including a traffic advisory.

You can also seek permissions from the traffic control branch during processions and other such occasions using the application.

“I often argue with my driver about which route to take. This application will

now settle that debate,” Roshan said.