Noida: DM to hold meeting with officials every week for grievance redressal

“It is a concerted effort by various departments to make the administration people friendly.”

To ensure speedy redressal of grievances, the district magistrate of Gautam Budh Nagar on Sunday ordered to hold weekly review meeting with the heads of various government departments, including police.

HT File

The meeting will be held every Wednesday from 4pm to 5pm at the district magistrate’s office in Sector 27. The move comes after complaints were received from residents about problems being faced by them due to traffic jam, water-logging, parking, health, hygiene and law and order.

District Magistrate BN Singh said, “Through these weekly meetings, we can come to know about the steps being taken by officials to address the grievances. In many cases, they may need my help or advice. It is a concerted effort by various departments to make the administration people friendly.”

Meanwhile, the problems related to law and order can be also discussed with the senior superintendent of police and superintendent of police (city). “I expect the status of any issue will improve when the matter is taken in the next meeting,” Singh said.

Singh also directed city magistrate to issue notices to all the departments including Noida authority under section 133 of CrPc (removal of public nuisances). Both police and authority will submit the report to city magistrate related to the public nuisances.

“The city magistrate will take complaints about all the issues and subsequently action will be initiated. The major nuisance is the encroachment. We will also appeal to the citizens to come forward and report the problems to us. It is our responsibility to ensure the city is clean and green,” said Singh.

He also informed the traffic superintendent will be also asked for his suggestion as to how the traffic snarls can be reduced. The first meeting will take place on Thursday instead of Wednesday. “Sometimes there can be official engagements on Wednesday and in that case the meeting will be chaired on next working day,” said the district magistrate.

Soon after the order of the district magistrate got circulated on social networking sites, it was welcomed by the residents and residents’ welfare associations.

Atul Krishnan, a resident of Sector 76, said, “The district administration has really taken a people friendly decision. Officials will remain accountable before the district magistrate and we hope there will be timely action.”