Pennsylvania 911 outage: What caused the massive outage and is it fixed?

A statewide 911 outage hit Pennsylvania Friday; residents were urged via emergency alert to contact local law enforcement directly for emergencies.

Updated on: Jul 12, 2025, 01:43:59 IST

By Shamik Banerjee

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A state-wide outage of the 911 emergency services was reported in Pennsylvania on Friday afternoon. Residents of the state were sent an emergency alert saying that the 911 service is facing downtime in the entire state and asked people to report emergencies directly to the local law enforcement authorities.

"Pennsylvania is experiencing a statewide intermittent 911 outage," the message from the Pennsylvania Emergency Management Agency read. “Individuals experiencing issues contacting 911 are asked to contact their local 911 Center on their non-Emergency lines. Check your counties social media and website for more information.”

What Caused The Outage?

As of now, no official cause of the 911 outage has been revealed by the authorities in Pennsylvania. Pennsylvania Governor Josh Shapiro released a statement saying that he has been briefed on the matter by the PA Emergency Management Agency and added that they are working to restore the services quickly.

"We are on top of the issue and working to restore full service as quickly as possible. In the meantime — stay calm, follow the directions of PEMA and local authorities, and do not call 911 for any reason other than an emergency," Gov. Shapiro wrote.

This is a breaking news.

ABOUT THE AUTHOR
Shamik Banerjee
Shamik is a journalist covering the United States for Hindustan Times. He has more than four years of experience reporting on US politics, sports, and major breaking stories across fast-moving cycles. He previously worked at Times Now and Sportskeeda, building strong newsroom instincts and digital storytelling skills. At HT.com, he focuses on day-to-day coverage of US political developments while also handling high-impact stories that demand speed, accuracy, clarity, and context under pressure. Shamik has extensive experience covering NFL game days over the past two years, coordinating live updates, analysis, and explainers. He is particularly drawn to large news moments such as US elections and the Super Bowl, where he thrives at the news desk working alongside the team. He holds degrees in Media Studies from Jamia Millia Islamia and English Literature from Jadavpur University. Before entering journalism, he briefly worked in digital marketing and political consultancy roles. Currently a Senior Content Producer at HT Digital, he is driven by curiosity, discipline, and a constant desire to explore new and obscure topics. Outside work, he enjoys reading, films, sports, and learning continuously.Read More

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