BEST bans use of mobile phone speakers on buses | Mumbai news - Hindustan Times
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BEST bans use of mobile phone speakers on buses

By, Mumbai
Apr 28, 2023 12:18 AM IST

Next time you board a BEST bus, keep your earphones handy as the transport undertaking has banned passengers from watching videos or playing songs on mobile phone speakers

Next time you board a BEST bus, keep your earphones handy as the transport undertaking has banned passengers from watching videos or playing songs on mobile phone speakers. In addition, loud conversations on phones are prohibited.

Mumbai, India - August 11, 2016: Commuter's travelling in double decker bus Colaba to Chhatrapati Shivaji Terminus in Mumbai, India, on Thursday, August 11, 2016. (Photo by Anshuman Poyrekar/ Hindustan Times) (Hindustan Times)
Mumbai, India - August 11, 2016: Commuter's travelling in double decker bus Colaba to Chhatrapati Shivaji Terminus in Mumbai, India, on Thursday, August 11, 2016. (Photo by Anshuman Poyrekar/ Hindustan Times) (Hindustan Times)

Failure to follow this new rule, which was enforced through an internal notification on April 24, can invite action under sections 38 and 112 of the Bombay Police Act.

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“Not just the drivers and conductors, even passengers have complained about the unnecessary noise. We have taken this step to avoid any such inconvenience to fellow passengers since BEST buses are public service vehicles. Internally, we issued a notification on April 24,” an official from BEST (Brihanmumbai Electric Supply and Transport) said.

A copy of the notification will be displayed on all the buses.

Rupesh Shelatkar, who heads NGO Aapli BEST Aaplyasathi, said it is a welcome initiative, but authorities should find a way to implement it so that passengers and bus staffers don’t end up arguing over what is permitted and what is not.

“These audio and videos are particularly annoying in air-conditioned buses that have closed doors and windows. People should understand that others might get disturbed if they play loudly on their mobile devices,” Tejas Parab, a resident of Dadar, said.

Naomi Kuruvilla, a student at St Xavier’s College, prefers to read a book while travelling by BEST buses. “Mandating use of headphones or earphones in any public transport is necessary. At the end of the day, it’s public transport which should be appropriate for use by everyone. Firstly, the overcrowded buses are a headache and then hundreds of voices from phones and people chatting add to the noise.”

Twenty-year-old Anushka Rawatt, a student at Vidyalankar Institute of Technology, said it will be a problem for those who cannot afford gadgets such as earphones. “More than songs what is more disturbing is people talking loudly over phone.”

The BEST operates buses in the city and neighbouring Thane, Navi Mumbai and Mira-Bhayander. More than 30 lakh passengers use the services every day.

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