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MCG opens facilitation centre to offer multiple services under one roof

Gurugram's Municipal Corporation has opened a citizen facilitation centre in Sector 14, offering various civic services in one location for easier access.

Published on: Mar 13, 2026 7:54 AM IST
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Gurugram: The Municipal Corporation of Gurugram (MCG) has set up a citizen facilitation centre in Sector 14 to provide various civic services at a single location, officials said on Thursday.

The services offered will include property tax, water and sewerage, challans, and birth and death certificates. (Representative photo)
The services offered will include property tax, water and sewerage, challans, and birth and death certificates. (Representative photo)

The centre has been established at the community centre in Ward 25, Sector 14, with the aim of making municipal services more accessible, officials said, adding that the initiative will reduce the need for residents to visit multiple government offices for different services.

Through the facility, citizens will be able to access several services related to the MCG and the Urban Local Bodies Department under one roof.

The services offered will include property tax, water and sewerage, challans, and birth and death certificates.

The centre also provides services related to Haryana Parivar Pehchan Patra, a unique 8-digit identification number issued by the Haryana government to every family residing in the state for accessing various government welfare schemes and services.

MCG commissioner Pradeep Dahiya said the initiative is a part of the civic body’s efforts to ensure that government services are delivered in a simple, transparent and efficient manner.

“The objective is to make civic services easily accessible to residents. Through this centre, citizens will be able to complete documentation, make payments and address grievances in a streamlined manner,” he said.

Officials urged residents to make the most of the centre to avail of services.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is the Bureau Chief of the Gurugram bureau at Hindustan Times, where she covers crime, excise, civic agencies, forests and wildlife, real estate, and politics. With over a decade of experience at the organisation, she has reported some of the region’s most impactful stories, known for her deep investigative work and on-ground reporting. Leena has extensively covered major crime cases, systemic lapses and financial irregularities, often exposing civic agency failures and prompting administrative action. Her journalism is driven by accountability, public interest, and a commitment to highlighting issues that shape everyday life in Gurugram.Read More