Nasscom inks agreement with DU for BPO course

Software representative body Nasscom today inked an agreement with Delhi University to launch a skills development programme for students seeking employment in the BPO industry.

Software representative body Nasscom on Monday inked an agreement with Delhi University to launch a skills development programme for students seeking employment in the BPO industry.

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"IT companies are viewing the labour markets more through a global lens and have begun to realise that outsourcing decisions are not only being driven by cost cutting but also by talent," Nasscom President Som Mittal said in a statement.

The skills acquired through this course will help students prepare themselves for the industry, he added.

The 'Global Business Foundation Skills' course has been designed by Nasscom with contributions from BPO member companies such as Genpact, Accenture, Convergys, Deloitte, Dell and IBM.

The course will be deployed as an add on programme for final year undergraduate students across various streams.

The course will help students acquire basic foundation skills covering industry awareness, business communication and customer management.

After the training module, students would have to take the final test NAC (Nasscom Assessment of Competence).

Availability of skilled talent is one of the challenges that India faces as only about 25 per cent of the engineering graduates and 10 15 per cent of other graduates are directly employable by the industry.

"This can also be seen as a huge opportunity for students to enhance their skills and become industry ready to be directly employed by the industry," Mittal said.