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Union ministry extends deadline for complete digital switch of toll payments till February 15

In a major relief for commuters, the National Highways Authority of India(NHAI) has extended the deadline for complete digital transformation of toll payments till

Published on: Dec 31, 2020, 22:03:52 IST
By , Gurugram
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In a major relief for commuters, the National Highways Authority of India(NHAI) has extended the deadline for complete digital transformation of toll payments till February 15. Earlier, the NHAI had mandated that all commuters will have to pay toll fees only through Fastags from January 1.

HT Image
HT Image

Millennium City Expressway Private Limited(MCEPL), the concessionaire of Kherki Daula toll plaza, had started making preparations for the digital switch earlier this week. But it was soon observed that there are some technical issues that need to be resolved. Further, nearly 15 to 20 percent of commuters are still paying through cash at the toll plaza.

As per the directions issued by union ministry of road transport and highways on Thursday, fee payments can be made via both Fastags and cash on the hybrid lanes of NHAI toll plazas till February 15.However, in Fastag lanes, no cash payments will be allowed, stated the order.

Shashi Bhushan, project director, NHAI, confirmed that the deadline for digital payments has been extended but said that they are prepared for the switch as 80 to 85 percent of commuters on Delhi-Gurgaon Expressway already pay via digital mode.“We were ready to go digital buy it is likely that some of the plazas in other parts of the country have still need to work in this regard,” he said. Bhushan also said that the “myFastag” mobile application can be used by commuters to.get real-time information about their cash balance.

Meanwhile, the commuters heaved a sigh of relief on the extension of this deadline. They said that there are frequent traffic jams on the toll plaza when cash lanes are closed. “The earlier deadline would have led to chaos as almost 30 to 40 percent users still pay via cash. A lot of work still needs to be done before payments get fully digital,” said Imran Khan, a commuter, who regularly visits the Manesar industrial area crossing the Kherki Daula toll plaza.

The toll plaza witnesses around 65,000 to 70,000 vehicles daily, said an official. It has 24 Fastag lanes and two cash lanes for the payment of toll.

  • Abhishek Behl
    ABOUT THE AUTHOR
    Abhishek Behl

    Abhishek Behl is a Special Correspondent with Hindustan Times, Gurugram bureau. With over a decade of experience in journalism, he reports on Gurugram's rapid urban transformation, covering the city's changing infrastructure, governance, and planning landscape. His reporting spans major civic agencies, such as the Gurugram Metropolitan Development Authority (GMDA), Department of Town and Country Planning (DTCP), Haryana Shahari Vikas Pradhikaran (HSVP), and the National Highways Authority of India (NHAI). Behl has reported on key urban development issues such as RRTS projects, metro expansion, road and highway projects, water supply, drainage, mobility, environmental concerns, land use planning, affordable housing, and the city's real estate sector. He closely tracks policy decisions, infrastructure implementation, and their impact on the city and its residents. He also covers regulatory action against illegal constructions, urban flooding, traffic management, and initiatives aimed at improving civic services and sustainable development. Behl has also written on political developments in south Haryana, focusing on elections and governance. His journalism is driven by fact-based reporting, ground-level coverage, and an understanding of the social and economic dynamics of Gurugram. Apart from work he is a cyclist and a cricketer and a resident of Palam Vihar since 2010.Read More