Maoist-affected Bastar gets first BPO; 400 tribal youths hired

Tribal youths are being trained in English-speaking and technologies so that they can provide customer care services to client companies.

Updated on: Feb 18, 2018, 15:41:26 IST

Hindustan Times, Dantewada | By Ritesh Mishra, Dantewada

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One of the worst Maoist-affected places in the country, Bastar in Chhattisgarh’s Dantewada district got its first business process outsourcing (BPO) centre on Sunday, with about 400 tribal youths being hired to work in it.

Tribal youths are trained in English speaking and technologies at BPO centre Yuva in Bastar in Chhattisgarh’s Dantewada district. (HT PHOTO)

Called Yuva, the BPO is managed by a private firm, Sixth Generation Technologies, and will provide customer services to client companies.

The youths, hired on probation at a monthly stipend of Rs 4,000, will undergo training in typing, technologies, and speaking English before they are put on the job.

Project in-charge, Somya Chakraborthy said on confirmation, the youths could be paid more as per the companies that hire them for their services.

At least 10 companies, including two international, have shown interest in using services of Yuva.

Housed in the Government Polytechnic College building, Yuva has taken benefit of the Centre’s Indian BPO Promotion Scheme to get subsidised infrastructure.

“The idea is to provide the tribal youths employment here itself,” Dantewada collector, Saurabh Kumar said, stressing that there were difficulties in setting up the BPO, but officials managed to overcome them.

Chakraborthy said the youths will be trained to type 35–40 English words per minute as per the industry standard, and speak English fluently, besides handling gadgets and different technologies. Hostel accommodation and food come free during this period. After this, they will be sent to Hyderabad for a final training.

Chakraborthy also said that though there was a capacity for 1,000 youths, initially, 400 were hired on probation. The next phase of the recruitment will start soon, he added.

“Initially, it was very difficult to find these youths. Then we came up with an offer for computer institutes in the region that if they provide training to candidates and give them to Yuva, they will be given Rs 1,000 per candidate. This worked and many kids came,” he said.

The youths from different parts of Bastar, who are mostly tribals, are selected in this project.

“We have candidates from Barsur, Kistagram , Bijapur and Sukma and all come from Maoist-affected areas,” an officer working on the project said.

He also said there was an idea to make this a green BPO. “We are working on solar projects and soon everything in the BPO will be run on solar plant,” he added.

ABOUT THE AUTHOR
Ritesh Mishra
Ritesh Mishra is the State Correspondent for Chhattisgarh with Hindustan Times. He reports on Maoism, internal security, politics, mining, governance, and major developments shaping the state. Based in Raipur, he has covered Chhattisgarh since 2016, reporting extensively from the Bastar region and other conflict-affected areas. With nearly two decades of experience in journalism, Ritesh has built a reputation for ground reporting from some of India's most challenging terrains. His coverage spans Left-Wing Extremism, counter-insurgency operations, elections, tribal affairs, environmental issues, infrastructure, mining, and socio-economic developments. He has reported on major security operations, policy initiatives, wildlife crime, and the changing dynamics of conflict and development in Central India. Before moving to Chhattisgarh, Ritesh spent eight years reporting from Madhya Pradesh, covering politics, administration, crime, development, and social issues. Throughout his career, he has reported on various forms of extremism in Central India, combining field reporting with in-depth analysis to produce accurate, balanced, and impactful journalism. Prior to joining Hindustan Times, Ritesh worked with The Pioneer and The Free Press Journal, where he covered a wide range of beats and honed his skills in political, investigative, and field reporting. His reporting is marked by exclusive stories, extensive fieldwork, and a commitment to factual, on-the-ground journalism that brings complex issues to a wider audience.Read More

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