Sagar website to register grievances | india | Hindustan Times
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Sagar website to register grievances

THE DISTRICT administration is launching a website for people to file their grievances. This would generate more than 1000 jobs in the district. Collector Shiv Shekhar Shukla, who is the brain behind the idea, said that the applicants would have to first log on to the website www.sagar.nic.in and then visit mpsamadhan.org to file their complaints.

india Updated: Feb 27, 2006 14:47 IST

THE DISTRICT administration is launching a website for people to file their grievances. This would generate more than 1000 jobs in the district. Collector Shiv Shekhar Shukla, who is the brain behind the idea, said that the applicants would have to first log on to the website www.sagar.nic.in and then visit mpsamadhan.org to file their complaints.

He said that all the administrative departments will be given a particular identity and email address. The department concerned will have the responsibility to check the mail account every day.

The district officers will have the responsibility to clear the complaints within a week, he added. Shukla said that on every Tuesday an assessment meeting will be held and all pending cases will be discussed. The officer found guilty of negligence will face strict action, he said. Initially, this facility will be available in 35 departments.

The idea will also generate employment in the district. Approximately 1000 private cyber cafes will be engaged and permitted to file complaints on the net, Shukla said.

These cafes will have to deposit Rs 2,000 to take the permission and they will be given specific identity number, under which the plaintiffs may file the complaint. These cafes will give complaint number to the complainer, so that the case can be pursued.

The Collector said Chief Minister Shivraj Singh Chouhan will inaugurate the website next month. Earlier, in December 2004, the Collector had launched the Jan Samwad Satra on All India Radio, under which he takes note of the complaints on phone and answers them through radio.