On board Tejas Express: ‘Tasteless breakfast, limited WiFi, no coffee machines’

Mumbai city news: After the grand launch, complaints about the poor service on board the luxury train have started surfacing
The breakfast served on board Tejas Express.(HT)
The breakfast served on board Tejas Express.(HT)
Updated on May 26, 2017 05:02 PM IST
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Hindustan Times | By Kailash Korde, Mumbai

Passengers travelling on board Tejas Express from Mumbai on Friday morning were shocked with the breakfast served to them on the luxury train, which boasts of a catering service.

Travellers who opted for non-vegetarian meal were served omlette with rusk, juice, butter and jam. “We know of omlette-bread or pav combination, but have never heard of omlette-toast. How can senior citizens have rusk with omlette,” asked Ramesh Nevalkar, 68, who was travelling to Kudal.

Ramesh Nevalkar was not happy with the service. (HT)
Ramesh Nevalkar was not happy with the service. (HT)

Vegetarians were served upma with rusk, a cup cake, tea mix, juice, butter and jam. “The food was disappointing. Upma was tasteless, so we returned it,” said a woman.

Some had issues with the timing too. “The quantity is not much. We were told it would be a meal. Also, the breakfast was served at 8.30am, which is too late considering some had to leave home at 3am to board the train,” said Bhakti Masurkar, a Goregaon resident.

Corn flakes was an addition on the menu in the executive class.

The tea and coffee vending machines, too, were nowhere to be seen . “Despite the fares being higher than Rajdhani and Shatabdi, we were just provided breakfast, not lunch,” sajd Mahesh Pavaskar, a journalist from Mumbai, who on a vacation.

The WiFi, too, is limited to single executive coaches.

Some passengers complained the lever of their seats was not moving smoothly.

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Thursday, October 21, 2021