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Complaints on errant auto drivers continue

The Regional Transport Office’s (RTO) crackdown against errant auto-taxi drivers appears to be losing steam.

mumbai Updated: Nov 24, 2011 01:23 IST
Prajakta Chavan
Prajakta Chavan
Hindustan Times

The Regional Transport Office’s (RTO) crackdown against errant auto-taxi drivers appears to be losing steam.

Evidence of this available at the website of India Against Corruption (IAC), which is being bombarded with hundreds of complaints by commuters every day. In the span of seven days, the IAC portal has received nearly 900 complaints against errant auto drivers. Of these, 475 are about refusal of fare, while 235 are about faulty meters. On Wednesday, the portal received 163 complaints, 88 for refusal of fare, and 52 for faulty meters.

After Chief Minister Prithviraj Chavan said he would ask the transport authorities to look into the grievances, transport officials on Wednesday said they would take action against errant auto drivers if they were given the details of the complaints.

“The IAC complaints would be treated as other complaints. The RTO, after tracing the vehicle, will issue show cause notice to the driver and owner. If the driver or owner doesn’t reply to the notice, action would be taken whenever they come for the annual fitness test of the vehicle,” said Tanaji Chavan, Assistant RTO, Wadala.

IAC volunteer Praful Vora said: “We have put forth the passengers’ complaints till Tuesday to Chief Minister Prithviraj Chavan and Transport Commissioner V N More. IAC is only addressing citizens’ causes and trying to improve the delivery system of services in the state.”

The RTO conducted a one-day drive against errant auto drivers on Saturday in the eastern suburbs, with the help of traffic cops. However, they say they haven’t received any complaints from the IAC so far.

The IAC team had a 35-minute meeting with Chavan on Tuesday evening at Varsha, where they discussed various public issues like passengers’ complaints against errant rickshaw drivers, the need for a strong lokayukta, nagar-raj bill, citizen’s charter and social audits in the city to monitor infrastructure projects.

IAC volunteer, Kishan Gordia, said: “Almost all the issues we put forth received a good response from the CM.”

First Published: Nov 24, 2011 01:21 IST