ASUS is set to bring direct after-sales support to laptop users in the national capital with a one-day free service camp scheduled in New Delhi later this month. The initiative aims to give customers easy access to technical assistance and routine device checks without any service charges. The camp forms part of ASUS Assurance, a company programme focused on extending support beyond the point of sale and ensuring smoother device ownership over time.
ASUS will host a free one-day laptop service camp in New Delhi on January 31. (Asus)
Ijaj Khan is a technology journalist and Senior Content Producer at Hindustan Times, with over three years of experience covering the consumer technology industry. His work spans smartphones, laptops, wearables, gaming, appliances and AI - from hands-on reviews, comparison and buying guides to breaking news and in-depth features that help readers cut through the noise and make informed decisions. Before joining HT Tech, he worked with Jagran New Media, where he sharpened his instincts for fast-paced digital reporting. He holds a Post Graduate Diploma in English Journalism and Mass Communication from the Indian Institute of Mass Communication (IIMC), Delhi. Whether he's testing the latest flagship smartphone, tracking a major AI announcement, or putting a gaming laptop through its paces, Ijaj approaches every story with the same goal - making technology feel relevant and easy to understand for everyday users, not just enthusiasts. When he's not in front of a screen for work, he's usually travelling to a new city, hunting for great food, or keeping tabs on what's next in tech before everyone else catches on.
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The service camp will take place on January 31 at Ambience Mall in Vasant Kunj. ASUS has confirmed that the camp will remain open from 11 am to 6 pm and will welcome all eligible ASUS laptop users during these hours.
At the New Delhi camp, ASUS will focus on preventive care rather than only resolving existing complaints. Trained ASUS engineers, along with members from the company’s regional service leadership team, will be present at the venue to conduct free diagnostics and provide technical guidance. Users can bring their laptops for general health check-ups, system inspections, and performance-related evaluations.
The company will also offer thermal checks to address heating issues that may arise due to dust accumulation. In addition, engineers will examine storage performance and overall system health. ASUS representatives will assist users with both software and hardware diagnostics and will guide them on using the MyASUS self-test application for basic checks and troubleshooting.
ASUS is also positioning the service camp as an awareness-driven initiative. Alongside diagnostics, attendees will receive guidance on device upkeep, routine maintenance practices, and ways to manage software settings for steady performance. The aim is to help users understand how regular care can extend the working life of their devices.
During the camp, ASUS will share details about its support programmes and service options available after purchase. This is intended to help customers stay informed about the resources they can access if they face issues in the future.
The service camp will be held on the second floor of Ambience Mall, S-203B, opposite Bahrisons Books, Vasant Kunj II, New Delhi. ASUS has also stated that participants attending the camp will receive souvenirs.
Ijaj Khan is a technology journalist and Senior Content Producer at Hindustan Times, with over three years of experience covering the consumer technology industry. His work spans smartphones, laptops, wearables, gaming, appliances and AI - from hands-on reviews, comparison and buying guides to breaking news and in-depth features that help readers cut through the noise and make informed decisions. Before joining HT Tech, he worked with Jagran New Media, where he sharpened his instincts for fast-paced digital reporting. He holds a Post Graduate Diploma in English Journalism and Mass Communication from the Indian Institute of Mass Communication (IIMC), Delhi. Whether he's testing the latest flagship smartphone, tracking a major AI announcement, or putting a gaming laptop through its paces, Ijaj approaches every story with the same goal - making technology feel relevant and easy to understand for everyday users, not just enthusiasts. When he's not in front of a screen for work, he's usually travelling to a new city, hunting for great food, or keeping tabs on what's next in tech before everyone else catches on.Read More