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Instagram fixes bug that triggered hours-long outage: ‘Resolved this bug now’

Several Instagram users had tweeted that they were asked for email IDs and phone numbers to access their suspended account.

Published on: Nov 1, 2022, 04:52:43 IST
Reuters
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Instagram said on Monday it had fixed a software bug that prevented thousands of users from accessing the photo-sharing platform for about eight hours and led to complaints of accounts being suspended.

Instagram fixes bug that triggered hours-long outage: ‘Resolved this bug now’
Instagram fixes bug that triggered hours-long outage: ‘Resolved this bug now’

"We've resolved this bug now - it was causing people in different parts of the world to have issues accessing their accounts and caused a temporary change for some in number of followers," Meta Platforms Inc-owned Instagram said in a tweet on Monday.

Also read: Instagram down: Twitter flooded with memes. Here's how users reacted

A spokesperson for Instagram did not comment on suspension of accounts. Several Instagram users had tweeted that they were asked for email IDs and phone numbers to access their suspended account.

Also read: ‘Instagram down’: Users worldwide complain after accounts get suspended, platform says 'looking into it'

From over 7,500 reports at 10:09 ET on outage-tracking website Downdetector, the number of user reports declined to nearly 500 around 6 PM ET.

Downdetector collates status reports from a number of sources including user-submitted errors on its platform. The outage may be affecting a much larger number of users.Shares of Meta closed down 6.1% amid a wider selloff in stock markets.