WhatsApp working on in-app surveys, users free to decline feature: Report

A report by online platform WaBetaInfo on Saturday said when receiving a survey, WhatsApp will be clear about its purpose and users are free to decline the invitation to provide feedback since it is optional.

Published on: Sep 4, 2022, 09:30:57 IST

By HT News Desk | Written by Harshit Sabarwal, New Delhi

Prefer HTon Google

Share via

Copy link

WhatsApp is working on a new feature- WhatsApp Surveys, where users can give feedback about new features, products, and more, after receiving an invitation.

The WhatsApp survey will never ask users for sensitive information such as their credit number, 6-digit code, or two-step verification PIN. (File photo)

A report by online platform WaBetaInfo on Saturday said when receiving a survey, WhatsApp will be clear about its purpose and users are free to decline the invitation to provide feedback since it is optional.

Users can block the chat (WhatsApp Surveys) to prevent the messaging platform from sending surveys in future.

“If you take part in a survey, your response does not affect your account, features, and experience, but it will surely help WhatsApp improve the quality of the product,” the WaBetaInfor report on Saturday said.

It is yet to be cleared about what surveys users will receive. The survey feature will not be available soon as WhatsApp plans to send invitations to very few users in future.

Also Read| Get ready to pay for added features of WhatsApp, Facebook & Instagram: Reports

The above report pointed out that responses of users under the survey are securely saved “and they are available to only a small part of people and they comply with WhatsApp's privacy policy."

The WhatsApp survey will never ask users for sensitive information such as their credit number, 6-digit code, or two-step verification PIN. The survey will only be used for feedback purposes, and users can opt out at any time by blocking the conversation within the Chat info.

The WaBetaInfo report also cautioned that even if a WhatsApp conversation is marked with a verified green checkmark, users should never share their private information.

ABOUT THE AUTHOR
HT News Desk
Follow the latest breaking news, major developments and agenda-setting stories from India and around the world with the newsdesk at Hindustan Times. Operating round the clock, the desk brings together experienced editors, reporters and correspondents to deliver fast, accurate and contextual reporting across subjects that influence public policy, governance, business, society and international affairs. The HT News Desk covers politics, elections, government policies, the economy, business and markets, science and technology, the environment, law and order, infrastructure, education, climate issues and geopolitics, while closely tracking developments across states, institutions and global capitals. The team also leads coverage of major breaking news events, policy announcements, court proceedings, natural disasters, public emergencies and significant international developments. Reports published by the newsdesk are based on information gathered from reporters on the ground, official statements, government agencies, court records, regulatory filings, recognised institutions and other authoritative sources. Stories undergo editorial scrutiny and verification processes to ensure accuracy, fairness and relevance, and are updated as events evolve and additional information becomes available. Whether covering a key political decision in New Delhi, an economic policy shift affecting millions, a landmark court ruling or a major global event, the HT News Desk aims to provide readers with reliable, fact-based journalism that delivers not only the latest developments but also the context and analysis needed to understand their wider implications.Read More

Home/Technology/WhatsApp Working On In-app Surveys, Users Free To Decline Feature: Report