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BPOs flay health ministry move

Nasscom reacts strongly on the proposed move of the health ministry to unveil a special health policy for business process outsourcing (BPO) professionals, reports Gaurav Choudhury.

business Updated: Sep 28, 2007 21:09 IST
Gaurav Choudhury
Gaurav Choudhury
Hindustan Times

The National Association of Software and Service Companies (Nasscom) on Friday reacted strongly on the proposed move to unveil a special health policy for business process outsourcing (BPO) professionals.

The lobby group said that it was "deeply distressed" by the reported comments by Health Minister Anbumani Ramadoss on the poor health standards maintained by BPO companies for their employees.

"This is a generalised slur on half a million youngsters working in this industry. These young people work hard, with sincerity and dedication, and are well and fairly paid for that. We do not see how this translates into 'wanting to make a fast buck, as the minister reportedly said'," Nasscom said.

Raman Roy, chairman and managing director of Quatrro and member of Nasscom's executive committee, said some of the concerns expressed by the minister have to do with young people's life-style and availability of disposable income. These are factors that are true in many other professions and industries.

"To single out and attack BPO employees is not correct. We fully recognise that – like any other job – work in the BPO sector has its set of requirements, rewards and stresses. The BPO industry is committed to the welfare of its employees. It already provides opportunities and facilities that are excellent and, arguably, better than those provided in any other sector," Roy said.

Ramadoss said the Centre is planning a dedicated health policy for the BPO sector, a move that comes in the wake of reports of significant number of health-related issues in the industry, where most people work through the night.

The minister reportedly said it was shocking to see 22-year-olds dropping dead, suffering from heart attacks.

First Published: Sep 28, 2007 21:01 IST