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Woman made to live with cyber criminals watching her on webcam 24x7 for 17 days

It all started on October 12 when the woman received a call from a person, allegedly posing as a customs official in Uttar Pradesh’s Lucknow

Updated on: Nov 4, 2023, 05:34:19 IST
By , Gurugram
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For 17 nights in a row, a 23-year-old woman slept on her bed in her rented Faridabad home with the laptop facing her – and a Skype video call surveilling her every single snore, every movement.

A case under sections 419 and 420 of the Indian Penal Code and sections of the Information Technology Act was registered at the cyber crime police station on Tuesday. (Representational image)
A case under sections 419 and 420 of the Indian Penal Code and sections of the Information Technology Act was registered at the cyber crime police station on Tuesday. (Representational image)

The Skype call followed her to the kitchen, watched her work, weep, nap, eat, and drink water, every day for 17 days. This was not a scene from a 24X7 reality game show with a fat prize at the end of the season.

This was the plight of a 23-year-old college student, who was forced to remain indoors and under surveillance for 17 days by men who posed as customs and police officials. The men also allegedly amassed ₹2.5 lakh from her, after they convinced her that an illegal package, linked to her Aadhaar number, on its way to Cambodia, had been stalled by the customs officials.

A case under sections 419 and 420 of the Indian Penal Code and sections of the Information Technology Act was registered at the cyber crime police station on Tuesday.

It all started on October 12 when the woman received a call from a person, allegedly posing as a customs official in Uttar Pradesh’s Lucknow. “The person said that the customs department had seized a parcel, connected to her Aadhar number, which was being sent to Cambodia, and it contained a few passports and that ₹3.5 crore had been deposited in her account by people involved in human trafficking,” said Amit Yashwardhan, deputy commissioner of police (NIT).

The accused told her that a case was being registered against her and the only way to escape was if she registers a case first against unknown persons, said police.

“The accused then put her in touch with men posing as senior police officials on Skype. They were in police uniform. These accused then asked her to submit ₹2.5 lakh as fee for filing an FIR, which they said was refundable,” said Yashwardhan.

“The suspects forced her to join Skype under threat of police action and told her that she would have to pay the ₹3.5 crore that was transferred to her account. They constantly called her and kept a watch on her activities. They would send her links and videos on a messaging app, which she said she was forced to click on,” said Yashwardhan.

The woman lived alone and did not inform her family about this, said police. “She grew suspicious when she kept seeing the same backdrop in all the calls, and that’s when she realised that she had fallen prey to a cyber scam,” said Yashwardhan.

The woman reported the incident to the NIT cyber crime police station on November 1. “The victim had received the call through interactive voice response (IVR) system and it was found that the call was made from another country. It was a computer-generated number,” said the DCP.

In the last few months, several such complaints have surfaced, with the police identifying the modus operandi. “They collect data and then call victims posing as executives of international courier services. The suspects tell the victims that a parcel containing drugs or passports has been sent in their name,” said Yashwardhan

The victims are then asked to talk to “police personnel” on Skype, who then make them transfer funds. “We have observed that the criminals usually used the name of IPS officers who have served in the area of cyber crime for credibility,” he said.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More