Review flags ‘gaps’ in waste management in Gurugram
In Gurugram, which has 5,006 registered sanitation workers, nearly 1,000 remained unassigned, raising concerns about human resource planning. Although the number of personnel marked present rose from 550 in January to 1,432 in March, photographic attendance verification was deemed unreliable due to unclear and incomplete images. Officials said several entries did not match the number of workers recorded
Gurugram: A comprehensive review of the state’s solid waste management system has revealed glaring lapses across municipal bodies in the Gurugram division, raising concern about hygiene, operational efficiency and environmental compliance. The review, conducted by the Urban Local Bodies (ULB) department, highlighted critical issues in Gurugram, Panipat, Fatehabad, Mahendragarh, Rohtak, and Jhajjar districts.

The findings, compiled through data from the Solid Waste Management (SWM) Monitoring Portal launched in May 2024, pointed to persistent failures in sanitation worker deployment, vehicle tracking, machinery usage, and waste segregation. Despite the portal’s real-time monitoring capabilities, its use across districts has been inconsistent, defeating its core purpose.
In Gurugram, which has 5,006 registered sanitation workers, nearly 1,000 remained unassigned, raising concerns about human resource planning. Although the number of personnel marked present rose from 550 in January to 1,432 in March, photographic attendance verification was deemed unreliable due to unclear and incomplete images. Officials said several entries did not match the number of workers recorded.
Vehicle tracking — a crucial measure for transparency and operational mapping — was found to be entirely unutilized. None of the urban local bodies (ULBs), including those in Gurugram, Manesar, and Sohna, had uploaded any vehicle movement data as of the last audit.
In terms of machinery usage, Sohna fared best with a 97% utilization rate, while Gurugram remained at a dismal 28.4%. Manesar, Pataudi, and Jatauli Mandi performed relatively better.
One of the gravest concerns was the near-zero segregation of waste at source in Gurugram and Manesar. Despite receiving large volumes of waste between January and March, almost no processing occurred. Sohna was the only ULB to record marginal processing in January. The situation, officials warned, risks unchecked landfill growth and long-term ecological damage.
Uncleaned secondary waste collection points further underscored the state of neglect. Not a single point was cleaned in Farrukhnagar during the three-month period. Sohna, which began the year with strong numbers, showed a steep decline.
Financial accountability also came under the spotlight. Gurugram topped the list of pending payments, with 13 to 14 SWM invoices awaiting approval. Farrukhnagar, in contrast, had cleared all dues.
Municipal Commissioner of Gurugram, Ashok Kumar Garg, said steps were being taken to address the lapses. “We have called an internal meeting and directed field teams to ensure that streets remain clean and waste is collected systematically. The review has been taken seriously and corrective measures are underway,” he said.
Meanwhile, Municipal Council Manesar Commissioner Renu Sogan stressed the importance of the SWM portal. “This is a first-of-its-kind initiative. It enables real-time tracking of manpower, vehicle deployment, and waste processing. Haryana is among the first states to implement it. Our staff has been sensitised on how to update the portal. However, much more effort is needed at the ground level to ensure accurate and timely entries,” she said.
Despite ₹742.84 lakh being allocated under the Swachh Bharat Mission for aspiration toilets in 2024–25, implementation has been either delayed or poorly documented. Manesar, for instance, had yet to transfer funds into its account.
As rapid urbanisation continues to strain civic infrastructure, experts warn that unless urgent interventions are made, solid waste mismanagement could spark a public health crisis across the region.
ABOUT THE AUTHORLeena DhankharLeena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More

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