Passengers wait outside HUDA City Centre Metro station. Metro authorities said they were forced to shut down the entry gates at Huda City Centre and Iffco Chowk stations after Sunday morning’s snag.(Yogendra Kumar/HT PHOTO)
Passengers wait outside HUDA City Centre Metro station. Metro authorities said they were forced to shut down the entry gates at Huda City Centre and Iffco Chowk stations after Sunday morning’s snag.(Yogendra Kumar/HT PHOTO)

‘Pin break’ halts Metro, spoils Rakhi festivities

Commuters complained on Twitter that they were stuck inside a Delhi Metro train on Sunday.
By HT Correspondent | New Delhi
UPDATED ON AUG 27, 2018 04:07 AM IST

Raksha Bandhan celebrations turned into a nightmare for thousands of Delhi Metro commuters on Sunday as trains on a portion of the Yellow line — that connects north Delhi to Haryana’s Gurugram — came to a standstill due to a technical snag.

Passengers travelling on the Samaypur Badli-Huda City Centre corridor faced a harrowing time for over three hours — from 9:55am to around 12:40pm. The Delhi Metro Rail Corporation (DMRC) said train operations came to a halt because of supply failure in the over head electrification (OHE).

The snag compelled DMRC to ask passengers to deboard using the emergency exits of the trains. “We had to walk for almost 500 metres in the sun to get to the next station, Arjangarh. I had to go to my sister’s house in Vasant Kunj. The station was so crowded that even getting out was a task. Once out, there were no autorickshaws near the station ,” said Neeraj Bhatt, who was coming from IFFCO Chowk Metro station in Gurugram and had to get down at Chhatarpur station.

The DMRC confirmed that passengers had to be de-boarded from four trains that were near Guru Dronacharya, Sikanderpur and IFFCO Chowk stations – all located in Gurugram. It also stated that services from HUDA City Centre to Chhatarpur, and vice versa were affected.

Delhi Metro, which has a daily ridership of about 26 lakh people, was scheduled to run 598 extra train trips on Sunday.

“All the preparations by DMRC for Raksha Bandhan have failed. Trains were running only between Samaypur Badli to Qutab Minar station for more than three hour,” said Sugandha Barman, a Delhi University student who wanted to travel to Gurugram from north Delhi’s GTB Nagar.

The snag compelled Delhi Metro Rail Corporation to ask passengers to deboard using the emergency exits of the trains. (Yogendra Kumar/HT )
The snag compelled Delhi Metro Rail Corporation to ask passengers to deboard using the emergency exits of the trains. (Yogendra Kumar/HT )

The impact of the snag caused spillovers on Mehrauli-Gurgaon Road, which witnessed traffic snarls during the three hours.

“After waiting for almost an hour at HUDA City Centre, I finally gave up and decided to look for other modes of tansportation. It took me a extra two hours to reach my destination,” said Sajal Sehgal, a commuter who was travelling to Sultanpur from HUDA City Centre on Sunday around 10 am.

Huge crowds were spotted outside Chhatarpur, HUDA City Centre, IFFCO Chowk and MG Road stations. Metro authorities shut down entry gates at Huda City Centre and Iffco Chowk.

Some claimed it was a “stampede-like situation” at Chhatarpur station. “Stampede waiting to happen at Chattarpur metro station.@DelhiMetro_ is there any plan to handle such crowds on holidays?,” Anisha Dhawan, a commuter tweeted.

The DMRC in a statement said that repairing the snag took time because the maintenance team had to do physical identification of the exact location of the defective overhead wire. “This was done by walking on foot in the section. Once the affected location was identified aroundnoon, repair work was carried out within 15 minutes and OHE supply restored at 12:15pm,” the DMRC said in a statement.

Explaining the snag, DMRC spokesperson Anuj Dayal said the issue involved breaking of a copper split pin inserted in the insulator meant to support return current wire. “ We have launched a drive to replace all copper pins of these insulators, Dayal said.

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