RCom launches braille bill service

Anil Ambani-led Reliance Communications today said it has launched a free-of-cost braille bill service to provide post paid bills to its visually challenged customers. The bill will be dispatched to the customers every month without any extra charge.

Anil Ambani-led Reliance Communications on Monday said it has launched a free-of-cost braille bill service to provide post paid bills to its visually challenged customers.

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The bill, which will be dispatched to the customers every month without any extra charge, will provide details of current usage, bill amount, last dues, last payments and adjustments made.

To access this service the customer will have to register a request with the company through its call centre or customer touch-points, including over 2,500 Reliance World and Reliance Mobile Stores across 700 cities in the country.

"The service is in line with Reliance Anil Dhirubhai Ambani group's corporate responsibility objectives," and part of its convenience options campaign, the company said in a statement.

"Our new Braille Bill service is in line with our customer service objective to delight our customers through innovations that touch their lives," said Anurag Prashar, president, customer service.

"There are currently 45 million people suffering from complete visual impairment across the globe. Out of these, nearly 12 million reside in India," he added.