Facebook’s broken policies, tech, and management - Hindustan Times
close_game
close_game

Facebook’s broken policies, tech, and management

ByHT Editorial
Sep 19, 2021 08:01 PM IST

The company has repeatedly demonstrated a knack for making the wrong choice when faced with hard decisions. WSJ’s recent reporting now makes it clear the problem begins at the top

Last week, a series of stories by Wall Street Journal gave yet more evidence of the broken policies, technology, and management at Facebook. The company is selective in how its rules apply to users, letting celebrities and politicians get away with violations such as hate speech. It rolled out new algorithms that rewarded outrage and anger, and its CEO Mark Zuckerberg shot down attempts to address these because it could reduce the amount of time people spent on the service. It dragged its feet in tackling abuse even when it realised that drug cartels and human traffickers were using Facebook for their goals. Its other main product, Instagram, has turned into a source of significant mental harm for a sizable part of its population (teenagers), the company’s own research found. Even when it tried to help by wanting to encourage vaccine use, Facebook failed.

Facebook and its products have been upheld as examples of harmful technology. It began five years ago when the abuse was so formidable that it influenced an election in the United States and a referendum in the United Kingdom. (AP) PREMIUM
Facebook and its products have been upheld as examples of harmful technology. It began five years ago when the abuse was so formidable that it influenced an election in the United States and a referendum in the United Kingdom. (AP)

Increasingly, Facebook and its products have been upheld as examples of harmful technology. It began five years ago when the abuse was so formidable that it influenced an election in the United States and a referendum in the United Kingdom. In tech, five years is long enough for not one but several generational shifts. And yet, the harms from Facebook have kept coming: January 6, when hordes of misinformed Americans turned against their own institutions, was only the latest.

The company has repeatedly demonstrated a knack for making the wrong choice when faced with hard decisions. WSJ’s recent reporting now makes it clear the problem begins at the top. Mr Zuckerberg, whose vision for social media began with a website meant to rate the appearance of women, famously said: Move fast and break things. It is increasingly clear that his company has broken many important things, and it is beyond its ability to fix them.

Unlock a world of Benefits with HT! From insightful newsletters to real-time news alerts and a personalized news feed – it's all here, just a click away! -Login Now!

Continue reading with HT Premium Subscription

Daily E Paper I Premium Articles I Brunch E Magazine I Daily Infographics
freemium
SHARE THIS ARTICLE ON
Share this article
SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Wednesday, May 29, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On