Checklist for checkout

Among all the personal items left behind by guests in hotels, cellphone chargers top the list.

Hotel guests often tend to leave behind personal items when they check out. But chargers top the list.

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Executive housekeeper Madhu Gupta, The Grand Hotel, says, “Most guests forget to pack their mobile chargers, rubber slippers and undergarments.”

“In a year, we get around 40-45 chargers and 30 watches lying in the rooms,” says Tarandeep, head of marketing and communication, Jaypee Vasant Continental.

Arpana Pradhan, assistant manager, public relations, Shangri-La Hotel, says, “We have a lost-and-found helpdesk, where we take care of such items and maintain a record. We courier them to the guests as soon as we get a response from them. If no one responds until 18 months, we donate them to children’s society and old age homes.”

The Sands in San Luis Obispo in California has a basket with 12 phone chargers in the breakfast room with a sign that reads:

“Take one if you need one.” - With inputs from The Wall Street Journal.