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3 fraudulent ATM withdrawals in one day from the same bank

We have registered the complaints and are looking into the matter, Manoj Kumar Pant, station house officer, Sector 20 police station, said.

noida Updated: Aug 28, 2018 04:43 IST
Tanmayee Tyagi
Tanmayee Tyagi
Hindustan Times, Noida
(From left) Gyanesh Narayan, Sandeep Sen and Dhani Ram outside the Sector 20 police station.(Virendra Singh Gosain/HT PHOTO)

Three persons filed complaints at the Sector 20 police station on Monday, after multiple transactions were made from their accounts even though their ATM cards were with them the whole time. The three are customers of the same bank.

“When I got the first message confirming the withdrawal of Rs 10,000 around 12.27pm, I thought maybe I had misplaced my card. I immediately checked, but the card was in my wallet. In the meantime, I got two more messages of confirming debits of Rs 10,000 and Rs 5,000 each. I called up customer service and blocked my card,” Dhani Ram, a resident of Gaur City, said.

He said he contacted his bank which asked him to lodge an FIR with the police. “I then informed my son about the incident and found out that similar fraudulent transactions had taken place via his card also. He had lost nearly Rs 40,000 from his account within minutes. We’re not sure if our cards have been cloned or there is some fraud at the bank’s end,” Ram, who runs a business in Ghaziabad, said.

He also said that their cards had not been used at any ATM recently. “I had used it at a petrol pump yesterday while my son hasn’t used his in a while. He mostly uses his credit card for purchases,” Ram said.

Another person who claimed to have lost nearly Rs 26,000 said that this could only be done through cloning. “I had just used my card yesterday at a mall for Raksha Bandhan shopping. I did not make any other transactions recently. Such fraudulent transactions can only be the result of cloning,” Gyanesh Narayan said.

All the transactions were done in instalments, claimed users. “First, it was Rs 10,000 and then Rs 6,000. My bank was able to identify that the transactions were made in Lado Sarai, Delhi, via my ATM card, even though it was with me the entire time. When I went to my bank to complain, I met other people who had also lost their money in a similar manner,” Sandeep Sen, who works in Sector 18, said.

“Generally, one or two incidents occur on a weekly basis. But three cases on the same day is new. Such crimes are now on the rise. It’s important for us to solve such cases soon. We have registered the complaints and are looking into the matter,” Manoj Kumar Pant, station house officer, Sector 20 police station, said.

First Published: Aug 28, 2018 04:43 IST