On Day 2, DU website hit by glitches again, students suffer

  • HT Correspondent, Hindustan Times, New Delhi
  • Updated: Jul 01, 2016 23:17 IST
Friday’s technical glitch meant that many students couldn’t complete the process before the 1pm deadline for morning colleges. (Saumya Khandelwal/HT PHOTO)

The Delhi University portal ran slow on Day 2 of the undergraduate admissions, preventing many students from completing the process though they said it was better than the first day.

“By 11 am, the system had slowed down and it took me time to complete the admission process. Now I am struggling to pay my fees and the payment gateway is not showing in the website,” said Ajay Kumar, who took admission at Kirori Mal College for BA programme.

The process has been made completely online for the first time. It requires qualifying aspirants to choose a college online, visit the college for verification, and pay fees online.

The glitch meant that many students couldn’t complete the process before the 1pm deadline for morning colleges.

“I have just been able to get my documents verified today. Since it is past 1 pm already, I’ll have to come again tomorrow to get the prospectus and online approval” says Stanzin Dewang, a Political Science (Hons) aspirant from Ladakh.

Read More: Technical glitches, slow server make DU admissions a nightmare for students

“The procedure is too chaotic and the entire system is slow,” said Amit Roy who came for his daughter’s admission at Miranda House.

But many said the process was further slowed down by the colleges because they have to approve the admission. “Once the verification has taken place the college staff approves the admission and then the principal has to approve the process. Only then will the students be able to pay fees,” said a staff member at Hansraj College.

“There was some glitch with the payment portal so not everyone was able to process it today. But it should not be much of a problem because once a student has got acknowledgment slip from the college, they can make payment even after a few days,” said the principal of a prominent college, requesting anonymity.

A DU official said the problem was due to the heavy traffic and that the university was monitoring the situation.

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