Bengaluru restaurant fined ₹7,000 for serving cold food to female customer: Report | Bengaluru - Hindustan Times
close_game
close_game

Bengaluru restaurant fined 7,000 for serving cold food to female customer: Report

Jun 24, 2024 12:10 PM IST

A restaurant in Bengaluru was penalized ₹7,000 for failing to provide hot and fresh food to a female customer.

In a recent legal ruling that underscores consumer rights and service standards, the First Additional District Consumer Disputes Redressal Commission has penalized a restaurant located near a National Highway in Bengaluru Urban district, with fines totalling 7,000. The penalties were imposed on the Udupi Garden restaurant due to it's failure to provide hot and hygienic food to a customer, as detailed in the commission's June 19 order, according to a report on The Indian Express.

The woman claimed that her high blood pressure was aggravated due to the inability to consume a proper meal, which also prevented her from taking necessary medication.(Pinterest)
The woman claimed that her high blood pressure was aggravated due to the inability to consume a proper meal, which also prevented her from taking necessary medication.(Pinterest)

ALSO READ | Why are real estate developers making a beeline for Mumbai and Bengaluru markets?

The case was brought forth by a woman identified as Tahara, a 56-year-old resident of Koramangala, Bengaluru. Tahara spoke to reporters and recounted her disappointing experience on July 30, 2022, while en route to Hassan for a family trip.

ALSO READ | Bangalore Weather and AQI Today: Warm start at 20.63 °C, check weather forecast for June 24, 2024

Alleging that the food served at Udupi Garden was cold and not fresh, Tahara requested a replacement meal, only to be met with rude dismissal from the restaurant staff. She further claimed that her medical condition, high blood pressure, was aggravated due to the inability to consume a proper meal, which also prevented her from taking necessary medication at the time.

ALSO READ | Karnataka court remands actor Darshan to judicial custody till July 4 in Renukaswamy murder case

Commission president, B Narayanappa, presiding over the case, found Udupi Garden restaurant guilty of deficiency in service delivery, the report said. He imposed a fine of 5,000 for the lapse in service quality and an additional 2,000 to cover litigation expenses.

Catch every big hit, every wicket with Crickit, a one stop destination for Live Scores, Match Stats, Infographics & much more. Explore now!

Stay updated Karnataka Election Results 2024 and with all the Breaking News and Latest News from Bengaluru. Click here for comprehensive coverage of top cities including Delhi, Mumbai, Hyderabad, and more across India . Stay informed on the latest happenings in World News.
SHARE THIS ARTICLE ON
Share this article
SHARE
Story Saved
Live Score
OPEN APP
Saved Articles
Following
My Reads
Sign out
New Delhi 0C
Friday, July 12, 2024
Start 14 Days Free Trial Subscribe Now
Follow Us On