Delhi High Court pulls up agencies over untidy public toilets in national capital
Recommending authorities to appoint an officer to monitor the urinals, the court granted the civic authorities a “final opportunity” to file a status report.
The Delhi High Court on Monday directed the Delhi Development Authority (DDA) and the Municipal Corporation of Delhi (MCD) to ensure that the public toilets in the Capital are clean, and hygienic even as it pulled up civic authorities for their failure to maintain the facilities.

Recommending the authorities to appoint an officer to monitor the urinals, the court granted the civic authorities a “final opportunity” to file their status report on the condition of toilets in the city.
“Why are your officers not working? Things are very bad. Look at what he’s saying. It’s very bad,” a bench of acting chief justice Manmohan and justice Mini Pushkarna told DDA’s counsel.
The court was considering a plea filed by Jan Seva Welfare Society (society) that had underscored the deplorable state of public toilets contending that the conditions of toilets remained unchanged.
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To enhance the usability of public toilets in the city with proper sanitation standards, the court had earlier directed civic authorities to implement a complaint report and feedback-gathering system and said that although the establishment of toilets was crucial, their operation and maintenance were equally vital components of effective management.
The bench said that it was incumbent upon the DDA, MCD and New Delhi Municipal Corporation (NDMC) to undertake proactive measures and directed them to prominently display the name and contact numbers of the agency responsible for the maintenance of each toilet facility.
On Monday, the society, appearing through advocate Yogesh Goel told the court about the state of urinals in the city and submitted that the officers were not serious about their jobs despite the government spending ₹8.75 crore every year.
“There has to be a centralised complaint system. They aren’t taking action against the contractors also. They are spending ₹8.75 crore on toilets every year. Contractors aren’t willing to do anything,” Goel said.
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