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CM resolves 14 of 17 grievances at Gurugram public grievances committee meeting

GurugramHaryana chief minister Nayab Singh Saini on Friday directed power department officials to resolve a key land issue to set up power infrastructure for an industrial park on Bilaspur-Tauru Road and directed civic officials to designate e-rickshaw parking spots at Sadar Bazar to ease traffic congestion in the locality

Published on: Aug 22, 2026, 08:01:10 IST
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Gurugram

CM Nayab Singh Saini at the grievance redressal meeting. (Leena Dhankhar/HT Photo)
CM Nayab Singh Saini at the grievance redressal meeting. (Leena Dhankhar/HT Photo)

Haryana chief minister Nayab Singh Saini on Friday directed power department officials to resolve a key land issue to set up power infrastructure for an industrial park on Bilaspur-Tauru Road and directed civic officials to designate e-rickshaw parking spots at Sadar Bazar to ease traffic congestion in the locality.

Chairing a meeting of the District Public Relations and Grievances Redressal Committeeon the day, CM Saini resolved 14 of 17 public grievances and directed officials concerned to provide a status report on the three pending issues at the next monthly meeting.

“Gurugram’s systems are improving continuously, and positive changes are visible in areas where problems were earlier more pronounced. While heavy rainfall can sometimes put additional pressure on civic infrastructure and lead to waterlogging, the benefits of the work undertaken in recent years are now becoming visible,” Saini said.

The land issue for power infrastructure pertained to the Pioneer Industrial Park. The welfare association complained that the developer had not made available the land required for a proposed 33-kV substation and that the delay was affecting supply to factories.

Saini directed power officials to approach the developer for the land, and also register an FIR against the builder or developer if the land was not provided as required. He directed officials to accord priority to construction of the substation to ensure adequate and uninterrupted power supply to the industrial area.

Traffic congestion and encroachments in Sadar Bazaar also came up for discussion, with a complaint highlighting congestion on the stretch between Post Office Chowk and a bus stand in the area, which serves as a major entry route to the market.

In view of the complaint citing illegal parking of e-rickshaws, autorickshaws and other vehicles on the main carriageway of the road, leading to traffic disruption, Saini directed the Municipal Corporation of Gurugram to designate e-rickshaw stands and suitable passenger pick-up and drop-off points. He also ordered regular enforcement drives to remove encroachments from the market’s entry route and keep the road clear for public movement.

The CM also took serious note of a complaint from residents of Krishna Colony at Jhund Sarai Veeran in Sector 96, alleging development of an unauthorised colony in its vicinity and attempts to sell or facilitate occupation of land demarcated for roads.

Saini directed the officials concerned to register FIRs against those involved in developing unauthorised colonies and take action as per law. He said there would be no tolerance for issues in which residents are misled into investing their hard-earned money in illegal ventures.

The CM said that grievance redressal must not be limited to just immediate relief and that departments must work towards permanent solutions.

  • Leena Dhankhar
    ABOUT THE AUTHOR
    Leena Dhankhar

    Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More

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