MCF rolls out mobile vans to tackle potholes across Faridabad

Each van is equipped with repair tools and tracked in real time to ensure swift, on-site fixes and transparent monitoring of civic response.

Published on: Nov 4, 2025, 06:45:20 IST

By Leena Dhankhar

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The Municipal Corporation of Faridabad (MCF) has launched a new “Pothole Repair and Maintenance Van” service to provide quick, on-site repairs across the district in a bid to improve road conditions and ensure safer commutes, officials said. Introduced under the guidance of MCF commissioner Dhirender Khadgata, the initiative aims to deliver visible and time-bound results, they added.

Fully funded by MCF, the vans operate under executive engineer Nitin Kadian to deliver quick, traffic-free road maintenance. (HT)

Two dedicated vans have been deployed under the supervision of executive engineer Nitin Kadian to respond to citizen complaints and carry out immediate repairs. Each van is equipped with a roller machine, cutter, and ready-mix cold patch material, enabling teams to fix potholes efficiently without disrupting traffic. The service, which has already commenced operations, is being fully funded by the civic body, though officials have not disclosed the total cost of the project

Khadgata stated that the project aims to enhance road safety and the commuter experience. “The goal is to make Faridabad’s roads smoother, safer, and commuter-friendly,” he said.

To make the initiative participatory and transparent, MCF has also launched a dedicated WhatsApp helpline (+91 9871699494) through which residents can send complaints with their name, location, and a photograph of the pothole. “Our team will reach the site at the earliest and carry out immediate repairs,” Khadgata said.

Officials said the vans will help address road damage more swiftly, especially after the monsoon when potholes become a major concern. The corporation also plans to track the vehicles in real time to ensure prompt responses and proper documentation of repairs.

“The ‘Pothole Repair and Maintenance Van’ is not just a new service—it’s a new approach,” Khadgata said, adding that the initiative marks a shift towards proactive, tech-enabled urban governance.

ABOUT THE AUTHOR
Leena Dhankhar
Leena Dhankhar is Senior Editor and Bureau Chief, Gurugram, at Hindustan Times, where she has spent over 17 years chronicling the transformation of one of India's fastest-growing urban regions. From starting her career as a crime reporter to leading the Gurugram bureau, her journalism has been defined by investigative reporting, in-depth storytelling and an unwavering focus on public interest. Over nearly two decades, she has reported extensively across crime, politics, civic governance, elections, real estate, environment, courts, sports, education and entertainment, covering Gurugram, Faridabad, Nuh and Palwal. Her reporting has exposed several major scams and systemic failures, including insurance frauds, waste management irregularities, illegal arms manufacturing units in Nuh, illegal mining in the Aravallis, organised crime networks and governance lapses affecting millions of residents. Known for her investigative work and exclusive stories, Leena has reported on high-impact national issues, including the Nicaragua charter flight carrying Indian migrants that was turned back amid allegations of human trafficking, exposing the growing network of illegal immigration rackets. Her work has also focused on gang wars, prison administration, juvenile crime, women and child protection systems, the functioning of the Juvenile Justice Board and Child Welfare Committee, and environmental challenges such as pollution, waterlogging and deteriorating civic infrastructure. Beyond hard news, Leena has extensively documented Haryana's rich heritage, forests and wildlife, bringing attention to the state's historical landmarks, biodiversity, conservation efforts and ecological challenges through immersive reportage and feature writing. Her journalism has consistently gone beyond breaking news. She has documented Gurugram's rapid urbanisation through long-form narratives and enterprise reporting on issues ranging from pothole-ridden roads, flooding and waste management to the changing social fabric of India's Millennium City. She also writes widely read feature columns, including The Outsider, Changemaker, and Concern for Gurugram, profiling people, places and ideas shaping the city's identity. Leena is the author of Gurugram School Murder, published by Juggernaut Books, a deeply reported account of one of India's most high-profile school murder investigations. She is currently working on her second book, an investigative work exploring some of India's most significant scams and fraud investigations. Beyond print journalism, she has expanded her storytelling through public speaking and digital media. She is a TEDx speaker and has produced podcasts exploring Gurugram's transformation, civic challenges and untold stories. Her work reflects a commitment to narrative journalism that combines rigorous reporting with compelling storytelling. A law graduate with an MBA in Human Resources, Leena brings a multidisciplinary perspective to her reporting, particularly on governance, public policy and legal affairs. She has travelled extensively across India to pursue investigative assignments, often reporting from remote locations and conflict-prone areas in search of stories that matter.Read More

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