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Major call centre racket duping US citizens busted in Gurgaon, 33 arrested

The police got a whiff of this scam while investigating a fraud concerning foreign clients of a multi-national firm based in Gurgaon, who were being duped by the Gurgaon-based operators.

Updated on: Jan 23, 2018, 23:43:46 IST
Hindustan Times | By
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Gurgaon

33 persons working as managers and team leaders were arrested from these call centres while over 250 employees were included in the investigation. (Sanjeev Verma/HT PHOTO)
33 persons working as managers and team leaders were arrested from these call centres while over 250 employees were included in the investigation. (Sanjeev Verma/HT PHOTO)

A major call centre racket operating separately from different buildings in Udyog Vihar Phase 5, which allegedly duped American and other foreign citizens by offering them loans, lotteries and tax benefits, was busted by Gurgaon police late on Monday night.

The police got a whiff of this scam while investigating a fraud concerning foreign clients of a multi-national firm based in Gurgaon, who were being duped by the Gurgaon-based operators.

In the raids on Monday night, police said 33 persons working as managers and team leaders were arrested from these call centres while over 250 employees were included in the investigation. The police also seized a large number of laptops, computers and other IT equipment used in the con operation. The accused were booked under sections 406, 419 and 66 of the IT Act.

Upon questioning the employees, the police found that the owners of Gurgaon-based racket were Nitin Dahiya, a Gurgaon resident, Rohit Kumar resident of Noida and Shahrukh Khan a Delhi resident. The owners of another call centre were identified as Rohit Rajvansh, a resident of Lodhi Colony and Rahul Shrivastav, resident of Dwarka.

The police suspects that the accused were managing operations on behalf of a mastermind or kingpin, who hails from Gujarat and is based abroad.

Among those arrested was a national from Ghana. Those arrested told police that they would call foreign nationals and tell them that they had won a lottery, or could get a loan, or they were calling from the tax department. “Seven cases have been registered against the accused for running the call centres without any permission, lease agreement or authorisation”, said Sumit Kuhar, DCP, crime, Gurgaon. The workers at these call centres were paid salary in cash.

“The victims were asked to pay money through iTunes card from which cash could be transferred,” said Kuhar. He, however, refused to indicate the amount of money siphoned and how the money was brought from abroad.

Given wide ramifications of this call centre fraud, Gurgaon police commissioner Sandeep Khirwar said, “This is a major operation as money was funnelled through Hawala channels. We will write to the enforcement directorate if the need arises.”

  • Abhishek Behl
    ABOUT THE AUTHOR
    Abhishek Behl

    Abhishek Behl is a Special Correspondent with Hindustan Times, Gurugram bureau. With over a decade of experience in journalism, he reports on Gurugram's rapid urban transformation, covering the city's changing infrastructure, governance, and planning landscape. His reporting spans major civic agencies, such as the Gurugram Metropolitan Development Authority (GMDA), Department of Town and Country Planning (DTCP), Haryana Shahari Vikas Pradhikaran (HSVP), and the National Highways Authority of India (NHAI). Behl has reported on key urban development issues such as RRTS projects, metro expansion, road and highway projects, water supply, drainage, mobility, environmental concerns, land use planning, affordable housing, and the city's real estate sector. He closely tracks policy decisions, infrastructure implementation, and their impact on the city and its residents. He also covers regulatory action against illegal constructions, urban flooding, traffic management, and initiatives aimed at improving civic services and sustainable development. Behl has also written on political developments in south Haryana, focusing on elections and governance. His journalism is driven by fact-based reporting, ground-level coverage, and an understanding of the social and economic dynamics of Gurugram. Apart from work he is a cyclist and a cricketer and a resident of Palam Vihar since 2010.Read More