IndiGo flight status | Dec 11 highlights: DGCA summons airline CEO again; flight cancellations continue

IndiGo flight status LIVE: IndiGo, in a regulatory filing, said that its CEO Pieter Elbers has been asked to appear on December 12, before the Committee of Officers at DGCA, which is examining the matter related to flight disruptions.

Enhancing oversight, DGCA (Directorate General of Civil Aviation) officials on Thursday began monitoring IndiGo's operations, refunds, and other processes from the airline's headquarters, sources cited in reports said.

They said the officials are expected to submit daily reports on the situation at the airline, which has been grappling with significant operational disruptions and the subsequent cancellation of thousands of flights due to planning failures related to the implementation of new pilot and crew duty norms.

(with inputs from PTI)

IndiGo flight status LIVE: IndiGo CEO Pieter Elbers is expected to meet a special 4-member committee of the DGCA (Directorate General of Civil Aviation) on December 12.

The committee is tasked to examine IndiGo's flight disruptions.

IndiGo flight status LIVE: After days of disruption, flight operations have started normalising at Guru Ram Dass Jee International Airport of Punjab's Amritsar, director Bhupendra Singh announced on Wednesday.

Of the total 24 IndiGo flights operated at the airport, only two were cancelled on Wednesday, with full normalcy expected in a day or two, he said. Read full report here

IndiGo flight status LIVE: Aviation watchdog DGCA has asked IndiGo CEO Pieter Elbers to appear before it again on Friday amid flight disruptions, HT has learnt.

IndiGo flight status LIVE: The mass flight cancellations that began on December 2 and hit IndiGo the most out of all airlines operating in India was attributed to the carrier not implementing on time government norms that were meant to allow more rest time to pilots and crew.

Directorate General of Civil Aviation (DGCA) introduced revised Flight Duty Time Limitations (FDTL) rules in phases, with full enforcement due by November 1, 2025, to combat pilot fatigue and align with global safety norms.

The revised limits were notified in January 2024, enforced from May 31, and initially required for compliance by June 1, 2024. Their implementation was later deferred to a phased rollout from July 1, 2025 to November 1 this year.

Under these rules, weekly rest for pilots increased from 36 to 48 hours; weekly night landings were reduced from six to two; maximum flight time for duties stretching into the night was capped at 10 hours; night operations were more strictly defined (00.00-06.00 instead of 00.00-05.00); and no pilot could undertake more than two consecutive night duties. Collectively, the rules sharply cut the number of weekly flights a pilot could operate. Read more here

IndiGo flight status LIVE: IndiGo did not flag any trouble with adapting to the revised crew fatigue rules during a meeting with the civil aviation regulator on December 1, a day before operational problems at India’s biggest airline became apparent, civil aviation minister Ram Mohan Naidu said on Monday.

The crisis, which has affected at least 4,600 flights and millions of passengers since December 2, was caused by IndiGo’s crew rostering system and internal planning, he said. IndiGo on Monday claimed a “compounding effect of multiple factors” was responsible for the chaos. Read full HT report here

IndiGo flight status LIVE: IndiGo's operations, refunds and other processes are being monitored by the aviation regulator now, PTI news agency reported, citing sources.

DGCA officials on Thursday began monitoring IndiGo's operations, the sources said, adding that officials are expected to submit daily reports on the situation at the airline, which has been recovering from massive operational disruptions and the subsequent cancellation of thousands of flights due to planning failures related to the implementation of new pilot and crew duty norms.

On Wednesday, the DGCA decided to deploy two members from an oversight panel at IndiGo's Gurgaon headquarters to monitor cancellation status, crew deployment, unplanned leave, and routes hit by staff shortages.

The regulator also summoned IndiGo chief executive (CEO) Pieter Elbers to appear at its office at 3 pm on Thursday and sought a complete report.

Two officers from the DGCA office - a senior statistics officer and a deputy director - will be deployed at the IndiGo corporate office to monitor the status of domestic and international cancellations, refund status, on-time performance, compensation to the passengers as per the civil aviation requirement and baggage return, as per a DGCA order issued on Wednesday.

(via PTI)

IndiGo flight status LIVE: Aviation minister K Ram Mohan Naidu said on Thursday that IndiGo CEO folding his hands in his office was not just an apology to him but to the entire nation.

"He folded his hands, he was apologising not only to me but to the people of the country who faced difficulty," Naidu said, when he was questioned about the truth behind the viral picture in an India Today event.

Posting a picture of IndiGo CEO Pieter Elbers, sitting with folded hands in front of him, Ram Mohan Naidu had informed in a post on X on December 9 that the airline management was summoned to the ministry to provide an update.

The minister had also informed that government has asked for a 10 per cent cut in planned IndiGo flights to help restore order at India's biggest airline.

IndiGo news LIVE: IndiGo chairman has not answered many questions in his video on Wednesday, said civil aviation minister Kinjarapu Rammohan Naidu, speaking at an India Today event on Thursday.

IndiGo Chairman Vikram Singh Mehta on Wednesday said that the airline's board will examine every aspect of the recent flight disruptions at the carrier.

In a video message, he also said that the board has decided to involve external technical experts to work with the management and help determine the root causes that led to the disruption.

IndiGo news LIVE: Passengers of the IndiGo Airlines who were left stranded at the airports between December 3 and 5 will be given a travel voucher of ₹10,000 which will be valid for 12 months, the airlines said in a statement on Thursday. Read more here

IndiGo flight status LIVE: IndiGo on Thursday said it has processed refunds for all flights cancelled during the recent operational disruption and assured that the remaining payments will reflect in customers' accounts shortly.

IndiGo flight status LIVE: You can check your refund status for your IndiGo flight here, by entering PNR details/booking reference number and email ID/last name.

IndiGo flight status LIVE: IndiGo's flight tracker allows one to track the live status of domestic and international flights. To track the live status of flights, click here, enter a few details such as PNR number, travel date and get the flight status.

IndiGo has seen hundreds of its flights getting cancelled since December 2, with the worst day for the airline in terms of cancellations on December 5.

Since last Tuesday, nearly 5,000 IndiGo flights have been cancelled. Here's a look at the numbers:

Tuesday, Dec 2: Over 150 cancellations

Wednesday, Dec 3: Nearly 200 cancellations

Thursday, Dec 4: Over 300 cancellations

Friday, Dec 5: Around 1,600 cancelled

Saturday, Dec 6: Around 850 cancelled

Sunday, Dec 7: Around 650 flights cancelled

Monday, Dec 8: Over 500 cancellations

Tuesday, Dec 9: Over 400 cancellations

Wednesday, December 10: Nearly 220 cancellations

Thursday, December 11: Over 100 cancellations

IndiGo crisis LIVE: Aviation regulator Directorate General of Civil Aviation (DGCA) summoned IndiGo chief executive officer (CEO) Pieter Elbers on Thursday and asked him to present a report detailing data and updates on the airline’s ongoing operational disruptions, according to an internal document HT has accessed.

DGCA, the regulator, asked IndiGo to present information about operational and passenger services, the status of network-wide restoration efforts, the progress made in re-accommodating affected passengers, and the measures taken to prioritise vulnerable travellers, including the elderly, those with medical needs, and unaccompanied minors.

The regulator has sought information on measures being implemented to prevent roster shortages and issues related to flight duty time limitations (FDTL). It has asked for data on the number of cancelled flights and refunds processed, timelines for refund completion in both direct and online travel agent bookings, and the airline’s compliance with DGCA’s Civil Aviation Requirements. Read more here

Indigo CEO Pieter Elbers arrives at the Directorate General of Civil Aviation (DGCA) for a meeting, ANI reported.

IndiGo will offer a travel voucher of ₹10,000 to all passengers affected by flight disruptions from December 3 to 5.
“IndiGo regrettably acknowledges that part of our customers travelling on 3/4/5 December 2025 were stranded for many hours at certain airports and number of them were severely impacted due to congestion. We will offer travel vouchers worth INR 10,000 to such severely impacted customers. These travel vouchers can be used for any future IndiGo journey for the next 12 months,” IndiGo spokesperson said.

This compensation is in addition to the commitment under the existing Government guidelines, as per which Indigo will provide compensation of INR 5,000 to INR 10,000, depending on the block time of the flight, to customers whose flights were cancelled within 24 hours of the departure time, the spokesperson added.

In a statement, IndiGo said that it remains "focused" on "safety, efficiency and support" for every customer.
As the IndiGo team works hand-in-hand with authorities to further normalise our operations, we remain focused on safety, efficiency, and support to every customer," an IndiGo spokesperson said.

IndiGo will call on external technical experts to help determine the root causes of the mass flight cancellations last week, the airline's chairman said in a statement on Wednesday.

(Reuters)

Congress MP Imran Pratapgarhi on Thursday slammed the Bhartiya Janata Party (BJP) for overlooking the major issues, such as the IndiGo flight crisis, and keeping an eye on the LoP Rahul Gandhi's foreign visits.

"PM Modi himself went on a foreign visit during the Winter Session. PM Modi does not talk about inflation, IndiGo crises, or Manipur. The govt does not discuss the main issues, but they are more concerned about Rahul Gandhi's foreign visit," ANI quoted Pratapgarhi as saying.

IndiGo has cancelled 36 flights at Chennai Airport, including 24 departures and 12 arrivals, according to a statement from the airport on X.

IndiGo said on Thursday that its commitment to operational excellence has resulted in significant efficiency gains.
“IndiGo continues to strengthen its operations, improving its services day by day to now operating 1,900+ flights that seamlessly connect all 138 destinations across our network. Our commitment to operational excellence has led to significant efficiency gains, and our On-time Performance has been restored to top-tier industry standards,” an IndiGo spokesperson said.

In a statement, IndiGo has said that all destinations in its network are fully connected since December 8 and operations have stabilised since December 9.

“No same day cancellations for last 3 days, (other than negligible cancellations due to weather, technical, other external or uncontrollable factors), on‑time performance (OTP) back to IndiGo standards,” the statement said.

IndiGo also added that the airline is demonstrating incremental improvement and is expected to operate 1,950+ flights today with approximately 300,000 customers.

The eight-member team constituted by DGCA is headed by Capt. Vikram Sharma, Deputy Chief Flight Operations Inspector (Airlines).

Other members include Capt. Kapil Mangalik, SFOI(A); Capt VP Singh, SFOI(A); Capt. Apoorva Agarwal, SFOI(A); Capt. Swati Loomba, SFOI(A) , Capt. Aman Suhag, SFOI(A); Capt. Nitya Jain, FOI(A) ,Capt NJ Singh, FOI(A).

(ANI)