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Western Railway ‘change agents’ to ensure cleanliness at Mumbai stations

The change agents — supervisors from the commercial department deputed for the task — will be posted at the stations from Wednesday.

mumbai Updated: Aug 15, 2018 04:46 IST
Aroosa Ahmed
Aroosa Ahmed
Hindustan Times
Western Railway,change agents,cleanliness
A view of the Borivli railway station.(HT Photo)

In a bid to maintain cleanliness at its stations, the Western Railway (WR) will be introducing ‘change agents’ who will be deployed at eight suburban railway stations.

The change agents (who will be supervisors from the commercial department deputed for the task) will be posted at the stations from Wednesday.

As a pilot study, the agents will be deployed at Churchgate, Mumbai Central, Dadar, Bandra Terminus, Andheri, Borivli, Vasai Road and Virar railway stations. They will monitor the platforms, railway tracks and station premises for cleanliness. They will also monitor passenger amenities including foot overbridges, elevators and escalators.

“The agents will also conduct cleanliness activities, littering campaigns on the railway stations. Further, their duty will also be to inform and educate passengers on cleanliness and penalties in the Railways Act. Monitoring passenger amenities will also be undertaken and unauthorised people entering the stations and foot overbridges will be restricted,” said a senior WR official.

After the deployment of change agents, WR will also launch online attendance management system for the contractors managing the cleanliness of the railway stations from Wednesday.

“Currently, manual attendance of cleaning staff from contractors is being undertaken. However, with online attendance, the practice of manipulation and less deployment of staff will be eradicated,” said an official.

However, passenger associations feel that the clean agents will not last on the railway stations. “There is no need to introduce change agents at the railway stations. The ones who are earlier posted should do their work properly so there will be absolutely no requirement for others. The monitoring by the agents will also be done for some time and then things would back to ‘normal’,” said Subhash Gupta, president, Rail Yatri Parishad.

Bandra Terminus of WR was recently ranked among the top 10 A1 railway stations throughout India. A1 category includes 75 railway stations that earn more than ₹50 crore per annum. The terminus was ranked seventh under the Swacch Rail, Swacch Bharat ranking of 2018, which was released on Monday. Apart from Bandra Terminus, other railway stations that were ranked were Chattrapati Shivaji Maharaj Terminus (CSMT - 13th), Lokmanya Tilak Terminus (35th), Dadar (49th), Mumbai Central(40th), Thane(57th) and Kalyan (74th) .

First Published: Aug 15, 2018 04:46 IST