AKTU students get online grievance redressal system

Dr Abdul Kalam Technical University (AKTU) has introduced a ‘result grievance portal’ for students in UP

In a first, Dr Abdul Kalam Technical University (AKTU) has introduced a ‘result grievance portal’ to address the issues of students who study in affiliated colleges outside Lucknow where the university’s campus is situated.

Dr Abdul Kalam Technical University (AKTU) has introduced a ‘result grievance portal’. (Saumya Khandelwal/ Picture for representative purpose only)

Now, students studying in AKTU-affiliated colleges won’t have to approach the university main campus in Lucknow for clarifications over their results and other issues.

AKTU vice chancellor Vinay Pathak inaugurated the portal on Saturday and called it an important step towards connecting with thousands of students who study in remote villages and towns of Uttar Pradesh.

“Several students who had doubts regarding their exam results had to approach the registrar office in Lucknow, which was inconvenient for them. Most complaints were about publishing and delay in results and the horde of outstation students approaching the university office was also a troubling issue. As a step towards digitalization of education, AKTU has created a grievance portal on the website that will register all complaints by the students,” said Pathak.

More than 900 engineering, medical, management and computer science colleges are associated with AKTU across the state. A total of 93 colleges in Ghaziabad and 75 colleges in Gautam Budh Nagar are associated with the university.

Students can check the Result Grievance Portal on the university’s website https://aktu.ac.in and can register complaints using their login id. They will have to submit their documents along with an email id and phone number while registering the complaint.

“Every complaint will be addressed within a week by the university administration. We have asked students to submit their phone number and email id so that we can inform them immediately through SMS and email whenever their issue is resolved. I believe with such a portal we will be able to solve the grievances of students and connect them on a better platform,” said Pathak.