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Italy gets its first robotic concierge

Apr 05, 2018 12:03 IST
about the video

Dancing isn’t usually on the to do list of the average hotel concierge, but Robby Pepper does things slightly differently. As Italy’s first robot concierge, Robby is not only here to answer questions but also to entertain clients in this resort hotel near Lake Garda. The robot has been programmed to answer simple questions and is able to give information such as the location of the spa, restaurants and opening hours. As Pepper is just starting off, clients do need to be a little patient while waiting for a reply, but they still appear happy to interact with this new kind of concierge.