Just for you

Relationship managers or RMs look after the administration of a bank branch. They also look after the direct sales associates (DSA) and direct sales team (DST). Checking files, forming DSA teams, training people, making DSAs aware of various policies of the bank, creating relationships with customers are some responsibilities that RMs share.

The lowdown
Relationship managers or RMs look after the administration of a bank branch. They also look after the direct sales associates (DSA) and direct sales team (DST). Checking files, forming DSA teams, training people, making DSAs aware of various policies of the bank, creating relationships with customers are some responsibilities that RMs share. RMs are the face of the company. They manage their organisation’s interactions with customers, clients and sales prospects. An RM also looks after the investment needs and capital preservation needs of the client. The monetary benefits are immense because banks and other investment companies are constantly looking for stable people who are willing to do the job well

Clockwork
8:30am: Leave home
9:30am: Reach office
10am: Brief DSAs and DSTs; fix targets for the day
11am: Check files (loans), check CASA files (current accounts, saving accounts)
11:30am: Process files
12pm: Check Credit Investigation Bureau of India Limited (CIBIL) rating
1:30pm: Lunch
2:30pm: Follow up on the credit team files
3pm: Meet with the team
4 to 6pm: Check files for the day, taking reports from DSAs and DSTs
6:30pm: Leave office

The payoff
The pay package would depend on the size of the company and your experience. Relationship Manager: R25,000 to R30,000 a month
Branch Manager: Rs40,000 to Rs50,000 a month
District Manager: Rs55,000 to Rs65,000 a month
Regional Manager (AVP): Rs1 lakh to Rs1.5 lakh a month

Skills/TRAITS
* Good administrative skills
* Sound knowledge of product
* Networking capabilities
* Good at strategising

Getting there
Taking up maths or commerce at in Class 12 helps. A BBA degree at the graduation level will make it easy for you to handle the job. Some banks promote executives to RM, some directly recruit MBA freshers for the post of RM. However, many banks will only take candidates with an MBA degree

Institutes and URLs
* Indian Institutes of Management (Ahmedabad, Kolkata, etc.),
www.catiim.in
* International College of Financial Planning, New Delhi
www.icofp.org

HT Image

Pros and cons
* Money is good in this profession
* You get to interact with interesting people/customers

As an RM, you can give tough competition to B-School grads in terms of the money you earn Akhil Sharma, relationship manager in a leading Delhi-based bank