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Monday, Sep 16, 2019

In Mumbai: Thane commuters lack app to complain about potholes to civic body

Mumbai city news: The potholes have led to traffic congestions in many parts of the city during peak hours

mumbai Updated: Jun 30, 2017 21:51 IST
Megha Pol
Megha Pol
Hindustan Times
A pothole-ridden road at Majiwada junction in Thane.
A pothole-ridden road at Majiwada junction in Thane. (Praful Gangurde)

While the Thane Municipal Corporation had claimed that all roads are rain ready, the first heavy shower saw most of them develop potholes. The corporation did not complete the pothole survey and the complaint application is also non-functional.

After the city received around 777 mm of rainfall till Friday and that led to formation of potholes along most roads in the city. Potholes were seen near Vandana talkies, Majiwada service road, Makhamali Lake Road, Castle Mill road, Kopri, Kalwa bridge, Vitawa, service road near Teen Hath Naka and Louis wadi. The Ghodbunder Road under the MSRDC and the Mumbra Bypass under the PWD department too developed huge potholes.

Ratan Awsarmol, city engineer, TMC said the city might just have around 50 potholes but the corporation has not yet surveyed them. Last year during the same time over 600 potholes were found in the survey. Awsarmol said, “We have complaints of potholes from several areas like Kalwa and Kopri. There might be around 50 potholes across the city but we haven’t yet completed the pothole survey. As soon as we get complaints, we immediately fill the potholes with concrete or readymix. We haven’t started using jet patcher yet. The survey will soon be completed and then we will get a clear picture.”

The potholes have led to traffic congestions in many parts of the city during peak hours. The star grade application, launched by the Thane Municipal Corporation two years ago, had become popular among residents. Over the last two monsoons, over 1,000 complaints were filed on this app. Most of these complaints were also immediately resolved by the corporation. Last year too the application had recorded over 900 complaints out of which most were from Majiwada, followed by Railadevi and Lokmanya Nagar areas.

A civic officer requesting anonymity said, “This year the contract of the stargrade agency wasn’t extended so the application is not working. We have not yet decided if we will extend the tender of the same agency or appoint a new agency. However, this will take time and the application might not be available this monsoon.”


Ghodbunder Road: The road, which is under MSRDC, has developed potholes at several places including Waghbil and Patlipada. Potholes have also appeared below the flyovers. An MSRDC official requesting anonymity said, “We have given the contract to the IRB to fill the potholes with paver blocks. The ones near Waghbil have because of the recently completed work of laying of pipeline by the Mira-Bhayander Municipal Corporation. The road will be repaired and resurfaced after monsoon. Till then, we will continue filling the potholes with different materials.”

Vandana Talkies, LBS: This is a low-lying area in Thane which is prone to waterlogging. This has damaged the road. This monsoon, too, potholes have formed on the road, leading to congestion during peak hours.

Majiwada service road: The service road from Majiwada junction to Lodha Paradise is covered with potholes. Every year, this road is repaired just before monsoon and it gets washed away in the first rain. The entire road is covered with potholes, making commute a nighmare.

Mumbra bypass: The road, which is under the PWD department, has caved in at many places. The potholes on the road have been leading to accidents and traffic congestion. The bypass below the mountain is prone to landslides.


There are 353.40 kilometres of roads in Thane. Six years ago, the city had only 283 kilometres of roads. The road network has increased by 45 kilometres in Majiwada, 20 kilometres in Mumbra and 7 km in Kalwa.


In 2014, the budget for road repairs before monsoon was Rs3crore, which worked out to be Rs25 lakh for each ward.

In 2015, the budget was increased to Rs4 crore. Last year, the budget was Rs2.5 crore — Rs25 lakh for each of the 10 wards. This year, too, the budget for filing potholes is Rs25 lakh for each wards.

First Published: Jun 30, 2017 21:51 IST