Game changer! Maruti Suzuki launches WagonR with swivel seat for senior citizens and differently-abled

Maruti Suzuki introduces a swivel seat for the WagonR to enhance mobility for senior citizens and people with disabilities.

Maruti Suzuki India Limited has launched a swivel seat for the WagonR. The swivel seat is specifically made to provide enhanced convenience for senior citizens and individuals with disabilities. It is important to note that this is a pilot project launched with WagonR in 11 cities. If the consumer response is good, then this would be further expanded.

The swivel seat on offer comes with a warranty of 3 years.

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In this initiative, Maruti Suzuki has collaborated with TRUEAssist Technology Private Limited, a startup based in Bangalore, as part of its startup Incubation Program in conjunction with NSRCEL-IIM Bangalore. Customers have the option to purchase a swivel seat as a retrofitting kit at Maruti Suzuki Arena dealerships. This seat can be fitted into new WagonR models or retrofitted into existing vehicles. Through this initiative, the company aims to enhance accessibility for a broad range of customers.

The swivel seat has been approved by the Automotive Research Association of India (ARAI)

WagonR seems like a perfect choice to run this pilot project because it comes with a tall boy design, which opens up an ample amount of headroom and legroom. The swivel seat allows for easy ingress and egress.

Maruti Suzuki says that the installation of the swivel seat will take less than an hour, and the customer does not need to replace the original seat. The customer will also get a 3-year warranty against any manufacturing defect. The WagonR swivel seat kit has been subjected to safety evaluations at the Automotive Research Association of India (ARAI) and meets the necessary safety standards. The installation process is performed without altering the vehicle's structure or its fundamental operations.

Commenting on the initiative, Hisashi Takeuchi, Managing Director and CEO, Maruti Suzuki India Limited, said the swivel seat is aimed at making everyday mobility easier for senior citizens and persons with disabilities. He highlighted that the WagonR, being among India’s top 10 best selling models, is the ideal platform to offer such an accessibility feature at scale. According to Takeuchi, the move reflects Maruti Suzuki’s vision of inclusive mobility and its commitment to customer focused solutions that promote dignity, independence and confidence, while staying true to the brand’s philosophy of delivering the Joy of Mobility to a wider audience.

Speaking about the collaboration, Naina Padaki, Founder of TRUEAssist Technology Private Limited, said the partnership with Maruti Suzuki enables assistive mobility solutions to reach a much broader customer base. She added that working closely with Maruti Suzuki’s R&D team has been a rewarding experience, noting their strong customer centric approach. Padaki emphasised that integrating the swivel seat technology into a mass market model like the WagonR will help make inclusive mobility a mainstream reality for families across India.