FedEx reacts to Bengaluru woman lawyer scam case, says it never requests personal info for shipped goods

FedEx responds to Bengaluru lawyer cybercrime case, clarifies no personal info is requested in its communications.

Published on: Apr 10, 2024, 16:05:45 IST

By Yamini C S

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Courier company FedEx on Wednesday responded to the recent "scam" wherein a Bengaluru-based lawyer was cheated of nearly ₹15 lakh by cyber fraudsters, and said it never requests personal information in any of its communications.

FedEx said it never requests personal information through unsolicited phone calls or emails for its shipped goods. (AP)

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Here's what happened

The 29-year-old woman lawyer had received a call last Wednesday from a miscreant posing as Mumbai police, who told her that 140 grams of narcotic drugs had arrived through the transportation company, FedEx, from Thailand in her name. After this, another fraudster posed as an official from CBI and proceeded to extort money from her.

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The miscreants, who kept her on calls for around 36 hours, also asked her to strip in front of a web camera for a “narcotic test”, and later threatened to sell her nude clips on the dark web if she didn't transfer them money.

In this light, the international conglomerate clarified its stand and said it never requests personal information through unsolicited phone calls or emails for its shipped goods.

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"FedEx does not request personal information through unsolicited phone calls, mail, or email for goods being shipped or held, unless requested or initiated by customers," The company said in a statement.

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"If any individual receives any suspicious phone calls or messages, they are advised not to provide their personal information. Instead, they should immediately contact the local law enforcement authorities within the vicinity or report to the cybercrime department of the Government of India," the courier company said.

ABOUT THE AUTHOR
Yamini C S
Yamini CS is a Senior Content Producer at Hindustan Times with nearly six years of experience in digital journalism. She is part of the India News desk, where she works on a wide range of stories cutting across civic issues, city-based developments, politics, governance, public policy, breaking news, trending topics, and international affairs that have an impact on India. Her role involves tracking fast-moving developments, verifying information from official and on-ground sources, and presenting news in a clear, accessible format for a digital-first audience. A significant part of her work includes handling live blogs during major news events, such as elections, court verdicts, political developments, civic disruptions, protests, weather-related alerts, and unfolding national or international incidents. Through live coverage, she focuses on timely updates to help readers follow complex stories as they evolve. Before moving to the broader India News desk, Yamini was associated with the Bengaluru desk at Hindustan Times, where she extensively covered urban governance, infrastructure, traffic and transport issues, weather events, public grievances, and civic administration in the city. This experience strengthened her grounding in city reporting and sharpened her focus on citizen-centric journalism. She began her career as a correspondent with Reuters after completing a postgraduate diploma in journalism from the Indian Institute of Journalism and New Media. Her early training instilled a strong emphasis on accuracy, sourcing, and news ethics, which continue to shape her reporting style. Outside of work, Yamini enjoys reading across genres, listening to music, and spending time with her family, which help her maintain balance in a fast-paced newsroom environment.Read More

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