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Grievance Redressal News

Haryana women’s commission chief plans stronger grievance redressal

Usha Priyadarshini

Published 23 days ago

LG's push for public outreach: Delhi Police to hold weekly Jan Sunwai at all police stations

LG's push for public outreach: Delhi Police to hold weekly Jan Sunwai at all police stations

Published 29 days ago

No laxity in complaint handling, MCG chief tells officials

Commissioner stressed accountability and transparency in service delivery, saying negligence at any level will invite disciplinary action as MCG seeks to improve citizen services. (HT Archive)

Published 75 days ago

DHBVN rolls out WhatsApp delivery of electricity bills

DHBVN rolls out WhatsApp delivery of electricity bills

Published 81 days ago

6800+ complaints resolved in Gurugram: ADC

The ADC said the focus must remain on effective redressal rather than procedural closure .

Published 93 days ago

Haryana among top states in ensuring timely delivery of govt services to residents: Guv

The governor said that Prime Minister Narendra Modi has consistently emphasised that governance should not remain confined to procedures alone, but must be based on tangible outcomes. (HT Photo)

Published 94 days ago

Former Chief Secretary Dharmendra appointed PGC chairman

lA 1989-batch IAS officer, Dharmendra retired on September 30, 2025. (HT Archive)

Published 94 days ago

Ludhiana admin eases LPG access for migrant workers

Deputy commissioner Himanshu Jain said the mechanism is being used to coordinate with gas agencies and oil marketing companies to streamline supply. (HT Photo)

Published 99 days ago

BSNL pensioners in Kashmir to get Srinagar sub-office

The pensioners outreach programme in Ganderbal, where senior officials, led by Pr CCA (North Zone) Ashish Joshi and CCA (J&K) Raj Karan Verma, conducted door-to-door visits to meet BSNL pensioners and assess their welfare. (HT Photo)

Published 121 days ago

Dudi calls for quick redressal of consumer grievances

Pune district collector Jitendra Dudi on Tuesday directed departments to take consumer complaints seriously and ensure that they are resolved on priority so that there is no violation of consumer rights. (HT FILE)

Published 124 days ago

Schools to submit detailed action taken reports in sexual assault cases over past 3 yrs

The meeting focused on strengthening safety mechanisms for female students and ensuring strict compliance with existing guidelines. (REPRESENTATIVE PHOTO)

Published 133 days ago

LMC issues show-cause notices to 25 officers over poor grievance disposal

The action follows directions from the district administration and the state government after serious lapses were flagged in grievance redressal on the IGRS portal.

Published 136 days ago

Delhi CM Rekha Gupta takes Jan Sunwai online, to centralise issue redressal

CM Rekha Gupta also announced the launch of an asset management portal to create a digital record of government land and buildings, and a CM Pragati portal to monitor project progress, approvals and delays in real time.

Published 141 days ago

New MCG road cell to review big works, speed up grievance redress in Gurugram

The unit will align departments and utilities, remove overlap in accountability, and push coordinated repairs, construction and traffic measures through regular meetings. (HT Archive)

Published 145 days ago

New TCP guidelines for time-bound grievances redressal in Himachal Pradesh

New TCP guidelines for time-bound grievances redressal in Himachal Pradesh

Published 153 days ago

Over 22 lakh public grievances received during 2024-25: Centre in Rajya Sabha

Over 22 lakh public grievances received during 2024-25: Centre in Rajya Sabha

Published 158 days ago

State board launches social media handles to post exam updates

State board launches social media handles to post exam updates

Published 174 days ago

Swift justice ensured through ‘Samadhan Shivir’ camps: Haryana CM

Haryana Chief Minister Nayab Singh Saini addressing the media after the grievance committee meeting in Gurugram on Wednesday. (Parveen Kumar/Hindustan Times)

Published 207 days ago

CM Saini orders immediate DPR for Gurugram water channel project

CM also ordered an inquiry into a PACS manager, set a 15-day deadline for underpass repairs and flagged sewerage and power safety lapses. (Parveen Kumar/HT)

Published 207 days ago

Trio barges into police chief’s redressal meet, fakes central govt links

Deven Bharti meets members of the public at 3.30pm every Tuesday to address grievances about the police force. (X/Commissioner of Police, Greater Mumbai)

Published 256 days ago

Gautam Budh Nagar admin to hold weekly public hearings

Residents’ groups in Noida and Greater Noida said a structured and regular interface with the DM will help in bringing long-pending issues to attention and build trust in the grievance redressal mechanism. (HT Photos)

Published 260 days ago

After Supreme Court directives, state to frame student protection policy

After Supreme Court directives, state to frame student protection policy

Published 272 days ago

Delhi Police holds mega public hearing in Sarita Vihar

The event was attended by a large number of senior officers (Hindustan Times)

Published 281 days ago

Bengaluru North Commissioner launches Friday helpline for civic complaints

Through this programme, residents can directly raise complaints or requests.

Published 293 days ago

MCG chief orders faster sanitation, tax reforms, grievance redressal drive

Minister Vipul Goel said vendor feedback will shape new RFPs, assuring timely payments and “handholding support” for local waste management contracts. (HT Photo)

Published 298 days ago

Negligence in grievance redressal won’t be tolerated, says CM Yogi

Uttar Pradesh chief minister Yogi Adityanath. (HT file)

Published 315 days ago

Consumer helplines see spurt in dispute complaints, refunds

In July, complainants got refunds of nearly <span class='webrupee'>₹</span>2.7 crore, while in the previous month, refunds totalled <span class='webrupee'>₹</span>3 crore.

Published 322 days ago

Over 16k complaints handled by Pune division’s ‘Rail Madad’ helpline in four months

Between April 1 and July 28, 2025, nearly 3,750 complaints were registered specifically regarding safety-related issues. (REPRESENTATIVE PIC)

Published 342 days ago

UP CM Yogi offers special prayers at Gorakhnath temple on Guru Purnima

Uttar Pradesh Chief Minister and Gorakhnath temple peethadheeshwar Yogi Adityanath performs aarti on the occasion of Guru Purnima, at Gorakhnath temple in Gorakhpur on July 10. (ANI)

Published 368 days ago

Punekars rue poor services, absentee civic staff

A petition submitted by a citizens’ forum to the state government on June 26 alleges that senior officials are being misled through falsified attendance registers and manipulation of biometric systems. (REPRESENTATIVE PHOTO)

Published 378 days ago

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