ChatGPT outage resolved: OpenAI restores services after users worldwide report disruptions

OpenAI confirmed that ChatGPT services are restored after a major outage affecting users worldwide.

Published on: Jul 25, 2026, 22:51:13 IST

By Prakriti Deb

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ChatGPT services have been restored after a widespread outage affected users across multiple countries on Saturday, with OpenAI confirming that affected systems were back online following hours of disruption.

OpenAI acknowledged the issue through its system status page. (REUTERS)

Users across the US, Europe, India, Japan, Australia and other regions reported difficulties accessing the AI chatbot, loading conversations and submitting prompts during the outage.

OpenAI acknowledged the issue through its system status page, saying it was investigating problems affecting ChatGPT and related services. The company later confirmed that the disruption had been resolved and services had returned to normal.

Thousands report ChatGPT access issues

The outage began around 5 am ET on Saturday (10 am GMT), according to The Independent. During the disruption, users reported login failures, connection problems and issues retrieving previous conversations.

Downdetector, a platform that tracks service disruptions based on user reports, recorded a sharp increase in complaints during the outage. More than 3,000 users flagged problems with OpenAI services, with most reports linked to ChatGPT.

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According to Downdetector data, around 79% of outage reports related to OpenAI were connected to ChatGPT, while others involved the mobile app and Codex, OpenAI's coding platform.

The disruption also affected OpenAI APIs and Codex, impacting developers and users relying on those services.

OpenAI confirms recovery

As reports of the outage increased, OpenAI updated its status page, noting that ChatGPT was "experiencing issues" with "elevated error rates."

The company later said it had applied a fix and was monitoring recovery. "We have applied the mitigation and are monitoring the recovery," OpenAI said in a status update.

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Later, the company marked its systems as operational, stating: "We're not aware of any issues affecting our systems."

By Saturday evening, users were able to access ChatGPT normally, with services restored across affected regions.

ABOUT THE AUTHOR
Prakriti Deb
Prakriti Deb is a journalist at Hindustan Times Digital, where she is part of the US Desk. She works on stories related to American politics, crime, sports, entertainment and weather. She particularly enjoys covering political developments that have global ripples. Through her work, she aims to break down complex events in a way that feels simple and understandable. Before joining the Hindustan Times, she worked with The Indian Express Digital, where she covered world affairs. She holds a postgraduate degree in Mass Communication with a specialisation in Journalism, along with a bachelor’s degree in English Literature. Outside the newsroom, Prakriti enjoys travelling and stepping out of her comfort zone. She finds her sense of being through storytelling in all its forms, including conversations, painting, theatre, dance and photography. She appreciates discussions that challenge her perspective and help her see the world a little differently.Read More

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